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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Albert B.
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So easy
January 26, 2017

So easy

Date of experience: January 26, 2017
mary N.
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I am waiting for an eye witness to comment on the flowers.

Date of experience: January 26, 2017
Rose K.
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I felt that the medium size was much smaller than shown. Looks like a small

Date of experience: January 26, 2017
susanne A.
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Great service and beautiful flowers!
January 26, 2017

Great service and beautiful flowers!

Date of experience: January 26, 2017
Arnel V.
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Flowers were smaller than picture
January 26, 2017

Flowers were smaller than picture.

Date of experience: January 26, 2017
Joseph F.
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Flowers well received as a gift
January 26, 2017

Flowers well received as a gift.

Date of experience: January 26, 2017
Linda R.
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The price was different
January 26, 2017

The price was different. Site showed under sale items $27.80 not $39.99. Why was I charged the regular price and not the sale price. Not good Business.

Date of experience: January 26, 2017
Colleen C.
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Delivery was very late
January 26, 2017

Delivery was very late. My daughter had all ready left the office and didn't get them until the next day. They are beautiful, though.

Date of experience: January 26, 2017
Sheryl K.
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Since it is for the funeral of a loved one...
January 26, 2017

Since it is for the funeral of a loved one...trying/tiring

Date of experience: January 26, 2017
ken o.
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Getting password reset is not esey
January 26, 2017

Getting password reset is not esey

Date of experience: January 26, 2017
Jahmaine S.
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The online order process was extremely convenient and the customer service reps were beyond helpful. I recommend their service to anyone.

Date of experience: January 26, 2017
Kalon S.
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I'm paying 40 dollars for flowers BUT there is a 15 dollar convenience fee? That's ridiculous.
The bouquet was 100% different than what I had ordered. It was awful with huge green leaves hanging from the bottom. The flowers were left with long stems for the very tall vase which I paid for a smaller bouquet with a shorter vase. I'm assuming the florist tried to fill it with green. It looked HORRIBLE. I spoke with a customer rep and the incident was resolved. I was satisfied with that. Luckily my Aunt was a florist and I was able to "fix" the bouquet in a smaller vase.

Date of experience: January 26, 2017
kim P.
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Flowers looked very nice and were delivered the same day for only an extra $3.00

Date of experience: January 26, 2017
S H.
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Had package sent as a birthday gift for my mother
January 26, 2017

Had package sent as a birthday gift for my mother. She loved it. Only complaint is that had I not received e-mail & called to see how she liked it, she would not have known it was there.

Date of experience: January 26, 2017
Wisconsin
1 review
0 helpful votes
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I paid extra for morning delivery and the flowers cam at 3:00 pm after I contacted them. The smallish bouquet cost me $60. I let my guard down. Lesson learned.

Date of experience: January 26, 2017
John M.
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This was atrocious, I followed your instructions to the letter! I had to continuously place order details, recipient details, PayPal details, it took an hour to complete and then you removed the 20% discount. Not good!

Date of experience: January 26, 2017
jerrye f.
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Overall very good experience!
January 26, 2017

Overall very good experience!

Date of experience: January 26, 2017
Rebecka M.
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Wasn't expecting the $15 handling fee, but the product received was worth it.

Date of experience: January 26, 2017
Jamson J.
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She loved it and it made her so happy
January 26, 2017

She loved it and it made her so happy. The flowers were in perfect condition and that was my biggest concern. I'll be sending her flowers weekly from you guys. Thanks for a great first experience. She was a little freaked out when 2 guys walked in in all black with sunglasses on.

Date of experience: January 26, 2017
Annette O.
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Since I didn't send the flowers to myself, I don't know how the product really looked. So the last question is not really fair! But, I assume it was beautiful.

Date of experience: January 26, 2017