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From You Flowers

4.1

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michelle H.
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The bouquet of flowers were a lot smaller than the picture. The pic is very deceiving. You should show a pic, exactly the way your going to deliver them. Won't be ordering from you again!

Date of experience: January 30, 2017
Brayden E.
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Pretty easy, but somewhat expensive shopping experience.
Had to wait 2 days later, for my product to be received due to a inconvenience even when I paid extra for same day delivery because of a birthday present.
Pretty disappointed in that, other than that everything was good.

Date of experience: January 30, 2017
Arline L.
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I sent to a friend...
January 30, 2017

I sent to a friend...she was extremely happy with them. She said she would send me a picture so I could see.
So far, so good.

Date of experience: January 30, 2017
elaine k.
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I sent this to my grandson for the opening of his new office in NJ, as I am in FL I have not seen the plant but he called me and said it was great and the container fit well with the décor of the office.

Date of experience: January 30, 2017
Meg F.
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Some of the flowers looked a little past their prime, but all in all it was a nice looking boquet. I was a little surprised at the delivery fee - I feel like if I took the cost of the flowers plus the delivery fee, I could have gotten a nicer flower arrangement locally or picked them up myself.

Date of experience: January 30, 2017
Kory H.
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I placed my order around 12:30pm on Sunday January 29th 2017 for guaranteed delivery in 4 hours. My order was then delivered on Monday January 30th 2017 around 10:30am. I had called customer service on Sunday anight hour after my order was placed apologizing for the wrong address on the delivery. The customer service rep was incredibly rude and seemed like I was putting her out by having to change the delivery address which was approximately 15houses away from the other address given. She also informed me that delivery was until 6pm for Sunday which I said was fine but my flowers were delivered 22hrs instead of guaranteed 4hrs? I'm glad the flowers were delivered and from what I hear are gorgeous but I will probably not seek this company again solely on the unprofessionalism of the customer service rep.

Date of experience: January 30, 2017
Becky F.
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The recipient was happy with the arrangement
January 30, 2017

The recipient was happy with the arrangement

Date of experience: January 30, 2017
George T.
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Should be up front on service/handling fee
January 30, 2017

Should be up front on service/handling fee.

Date of experience: January 30, 2017
Heather O.
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Aside from massive communication errors with the local florist, this was another good experience

Date of experience: January 30, 2017
Dmitry R.
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Quickly and simple
January 30, 2017

Quickly and simple.

Date of experience: January 30, 2017
Dominique N.
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I will shop here again in the future
January 30, 2017

I will shop here again in the future.

Date of experience: January 30, 2017
Charlene B.
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The arrangement arrived on time and my mom loved it!

Date of experience: January 30, 2017
lori G.
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Easy to navigate would just like the total up front with all the charges is all and not after.
Also was ordered on Friday had option for Sunday delivery but was pushed to Monday

Date of experience: January 30, 2017
Laurie G.
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Just placed the order
January 30, 2017

Just placed the order - so far so good.

Order received on time as promised. I didn't see the floral arrangement, but was told by the recipient that it was pretty.

Date of experience: January 30, 2017
Jack D.
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My grand-daughter loved the ballons
January 30, 2017

My grand-daughter loved the ballons. Great service.

Date of experience: January 30, 2017
PrinnAnna H.
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The flowers were delivered a day earlier than requested.

Date of experience: January 30, 2017
Matthew G.
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The ordering experience was great
January 30, 2017

The ordering experience was great. I didn't have any trouble finding something that met my needs and getting the order completed. The customer service by email was very timely and helpful. My accolades stop there. The delivery date of 1/26 was specified in the initial order and also in the subsequent emails sent to Customer Service, but the flowers were delivered on 1/25. I specifically requested the flower to be sent to an alternate address because it is my wife's workplace. She does not work on 1/25, so the surprise was ruined when the residents of this address texted her about the flowers arriving early. The arrangement itself looked nice, but the message was mis-copied onto the card (words were missing). I was not impressed with the experience and would like the situation remedied however it can be.

Date of experience: January 30, 2017
Raisa M.
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Always a nice experience, receiver was very happy
January 30, 2017

Always a nice experience, receiver was very happy. Thanks

Date of experience: January 30, 2017
Cynthia C.
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I had 2 orders of flowers delivered
January 30, 2017

I had 2 orders of flowers delivered. The one's delivering for a funeral. I had to check on and was very nervous they were not going to arrive in time. The flowers did not look as good as the picture. The second order the flowers were nice.

Date of experience: January 30, 2017
Pamela C.
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Great selection!
January 30, 2017

Great selection! Quick & fast process!

Date of experience: January 30, 2017