On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping costs too much
Fast, affordable, and beautiful.
The best way to send flower
Was a little disappointed in the appearance of the arrangement
Gave as a gift. She said it was beautiful. Got there in time.
The plant was very nice, I thought it to be a little pricey.
The flowers I ordered were delivered earlier than expected but I was extremely happy about that. Overall great experience.
Great service flowers were for a birthday present they look great delivered on time
The recipient was very happy with the flowers. Thanks for doing such a nice bouquet.
F
I have ordered several funeral arrangements before and was very satisfied. Not this one.
For the deluxe version I expected it to be larger. The flowers were crushed as well as the banner which was gold letters on a white ribbon and could not be read. I was very unhappy with this piece which was for an immediate family member.
It was quick and easy, with a very nice selection to choose from, reasonably priced.
I've ordered flowers prior to this order and everything was great so I chose this company to order flowers again. I needed flowers to be sent to my best friends mom's funeral. My whole immediate family counted on me to order appropriate flowers since we were dealing with several family crisis' at one time. I specifically called fromyouflowers to make sure I was getting what I paid for. The picture on the website was beautiful but wanted to make sure the florist made it the same. Long story short after 3 phone calls back and forth we found out the florist chosen could not accommodate the exact arrangement on website. I thought of cancelling the order and getting my own but fromyouflowers offered to make it right and offered a discount for my inconvenience. They were very nice and concerned about my order.
The flowers were delivered to funeral home and looked beautiful. The vase was not what was pictured in website but at this point it's irrelevant. Thank you fromyouflowers for trying your best to make it right.
I would use them again but know the florist they choose may not be able to make the exact arrangement pictured on website.
My sister loved the flower "cake." It was nice to be able to order something besides a bouquet.
My cousin enjoyed it thought it was beautiful
Great choices and great prices Receipient said it was a beautiful plant and basket.
I placed an order for Same Day Delivery and paid extra for it. I was happy that, even though I couldn't be at the hospital yesterday, that at least my sister-in-law would know that I was thinking of her. Unfortunately, she doesn't know that, because the flowers were never delivered! I even gave them the chance to deliver them this morning before she was discharged, BUT NO!
I called them this morning to cancel the order, and was going to be nice. The customer service representative placed me on hold for OVER 7 MINUTES. When she came back, she offered to deliver them to another address. I told her no because that isn't the point. She placed me BACK on hold, this time for a little more than 3 minutes, and when she came back, she offered me 15% off to keep the order and have them deliver it.
I don't know why she kept placing me on hold, unless it was to get approval to offer me deals, because when I said, "No. You've placed me on hold twice now to cancel my order, and that is what I would like you to do," she immediately canceled it, WITH ME ON THE LINE, and said my refund should be in my account within 1-3 days. Then she hung up on me.
So upsetting.
The recipient of the flowers said they arrived early! Thank you! Good prices. A lot cheaper than FTD.
Easy and like the prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members