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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Florida
1 review
2 helpful votes
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I ordered "same day delivery" flowers from them and understood that I would be paying additional for that service. The flowers were more expensive compared to other online sites (almost double in cost), but I NEEDED same day. Ordered at noon my time, 11:00 a.m. the recipients time; the site states that if you order by 2:00 p.m. your flowers will be delivered same day. Now it is 10:30 p.m. my time and still NO FLOWERS! These were get well flowers following heart surgery!

Called them and they gave me a lame excuse that they couldn't find a florist to fill the order. They would be happy to refund $2.99 for the same day fee. I could have ordered better flowers for half the price with next day FREE delivery and no additional $14.99 service fee. I paid $58.00 for flowers that would have cost $19.99 from any other site, but with next day delivery!

I will NEVER purchase flowers through FROM YOU FLOWERS, because it is like they did come directly from me and I had to drive them from Florida to North Dakota with how late the flowers arrived.

Date of experience: February 10, 2017
Mark B.
0 reviews
0 helpful votes
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Not fresh flowers
February 11, 2017

Not fresh flowers

Date of experience: February 10, 2017
Susan M.
0 reviews
0 helpful votes
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AS I shopped, price was always listed as 39.99, but at the very last review order step. The price was $49.00 plus a charge for delivery. I expected the delivery charge, but the switch to $49.99 was totally un-expected. There was also no return to order option. So, it was either order or start all over. Nobody likes a bait and switch. Now I am concerned you will not deliver the valuation of the item I purchased.

Date of experience: February 10, 2017
Sharon D.
0 reviews
0 helpful votes
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Flowers were for my mom's birthday...
February 11, 2017

Flowers were for my mom's birthday... A bit expensive for the delivery...but she was very well pleased with the flowers.

Date of experience: February 10, 2017
Teresa Y.
0 reviews
0 helpful votes
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Flowers were beautiful and on time
February 11, 2017

Flowers were beautiful and on time.

Date of experience: February 10, 2017
Cindi F.
0 reviews
0 helpful votes
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Very easy to order.Love it
February 11, 2017

Very easy to order.Love it

Date of experience: February 10, 2017
David R.
0 reviews
0 helpful votes
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Painless process...
February 11, 2017

Painless process... Flowers ordered were same as those delivered. No issues. Thank you.

Date of experience: February 10, 2017
Michaela Y.
0 reviews
0 helpful votes
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Double cost!
February 11, 2017

Double cost! Why price it low &
Then double it for delivery. There were blue Iris in my order as shown & none at delivery.

Date of experience: February 10, 2017
Zachary Z.
0 reviews
0 helpful votes
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I have used fromyouflowers.com many times in the past with great experiences. This particular experience I was extremely disappointed. The flowers arrived on time but the flowers looked like they were a few weeks old already wilting. The pedals are falling off and the flowers had no lively appeal to them. I was shocked to see them when my fiancee brought them home. For the cost I was EXTREMELY disappointed in the overall quality. I hope to hear from someone regarding this or I will be taking my business somewhere else in the future. I can provide an image of the flowers if necessary.

Date of experience: February 10, 2017
Robert S.
0 reviews
0 helpful votes
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No problems placing the order
February 11, 2017

No problems placing the order. My wife loved the roses. Thank you

Date of experience: February 10, 2017
Julie H.
0 reviews
0 helpful votes
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I buy from this site all the time
February 11, 2017

I buy from this site all the time. I have only had one problem and it was taken care of perfectly. This is my ninth (!) order in a year!

Date of experience: February 10, 2017
renae o.
0 reviews
0 helpful votes
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Flowers look nothing like pic
February 11, 2017

Flowers look nothing like pic. Small bouquet for almost $80. Some flowers dead.

Date of experience: February 10, 2017
Brenda B.
0 reviews
0 helpful votes
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Additional charges should show to customer before going to the page for entering payment information.

Date of experience: February 10, 2017
Dan G.
0 reviews
0 helpful votes
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This was my first time ordering from this company as I normally order from (FTD - Flowers) but thought I would give it a try. Unfortunately I must say I'm disappointed with the flower bouquet. It resembles a $10 bouquet you would pick up at the local grocery store. Trying to save a few dollars on delivery was not worth it. For the same price on the other website the bouquet would have been double the size and include a much nicer vase. Shipping might have been more expensive, but this would have made up for the lack of satisfaction. I cannot in good conscience recommend this product...sorry.

Date of experience: February 10, 2017
carol s.
0 reviews
0 helpful votes
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Ordered from you several times
February 11, 2017

Ordered from you several times. Have never been disappointed,

Date of experience: February 10, 2017
phil d.
0 reviews
0 helpful votes
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Flowers looked as tho they were already starting to go bad!

Date of experience: February 10, 2017
William K.
0 reviews
0 helpful votes
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Great service, and Good quality!
February 10, 2017

Great service, and Good quality!

Date of experience: February 10, 2017
Trish X.
0 reviews
0 helpful votes
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Planter to me look old and cracked from the picture my daughter sent me.

Date of experience: February 10, 2017
Don M.
0 reviews
0 helpful votes
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Flowers have always been great!
February 10, 2017

Flowers have always been great!

Date of experience: February 10, 2017
Yvonne O.
0 reviews
0 helpful votes
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The orchid was absolutely beautiful and lots of blooms yet to open! Will definitely use your company again next year!

Date of experience: February 10, 2017