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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very easy to use! The delivery was made on time and the product was fresh and beautiful.
Will likely use again.
Surcharge not shown in closing price until after purchase. Late delivery time
Very easy. Butterfly dish garden is beautiful. Ordered it before and it looked great for a man's funeral.
Very pretty bouquet. Pricey, but overall very satisfied. It's hard sending flowers when I'm 2400 miles away, but this site did a great job at making sure they arrived on time and my old lady was extremely surprised and happy. Thank you for helping me be there for her in spirit while she recovers since I can't physically be there!
Good!
Thank you!
I ordered a birthday bouquet for our daughter the morning of her birthday, and the arrangement at my daughter's place of employment before noon that same day! Thanks so much for your professionalism!
Easy! Very nice flowers!
It was greatly appreciated.
Could not figure out how to apply my discount code but overall was very satisfied.
Great service And easy to use!
Ordering was very easy and my mother got her flowers in a timely manor.
The recipient sent me a photo and seemed very pleased.
I have ordered from you several times anf the flowers are ALWAYS beautiful and sent very timely. LOVE YOUR SERVICE!
Smaller than I thought it would be for medium size but very pretty
Several attempts to order and high handling fees also expected better flowers for price
Amazing service, got a call before they arrived my sister's house. The flowers were beautiful! Thank you
Serve online was easy to do. Delivery was extremely faat and our friend was surprised and very happy with the order. We will be ordering again soon.
Thank you.
The flowers were very beautiful but I thought the size was just a little small for the price paid. I would consider ordering another arrangement from you.
Just like so many other reviewers, I had a terrible - almost laughable - experience with FromYouFlowers. On 2/7/17, I placed an order for flowers to be delivered to my wife's workplace on Valentine's Day, and of course paid an additional charge for holiday delivery. I started getting nervous late in the day when my wife hadn't yet texted me a thank you for the flowers. I soon found out she never received them. I e-mailed the company asking for a full refund, and received an e-mail reply that the delivery had been made according to their records. We waited until the following day to make sure (maybe the ordered was received by the front office and not delivered to her?), but that was not the case. I e-mailed again, and was instructed to call their customer service line. I spent 20 minutes on hold and eventually hung up. At the end of the day (2/15/17) my wife finally received her flowers, and of course everyone in her office assumed I forgot Valentine's Day and was trying to make up for it. Also, some of the roses were dead, and the arrangement was not nearly as nice as was portrayed in the online photo. I called again the next morning and finally reached a less-than-friendly customer service rep after another 11 minutes on hold. You would think that a flower delivery company would understand the importance of delivering flowers on the specified date, but that does not seem to be the case. She offered me an insulting 20% refund and a $10 gift card for my next purchase, which I balked at. There will not be a next purchase. After disputing the charge with my credit card company, I was finally issued a full refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members