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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nancy L.
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The flower arrangements I sent as thank yous for hospitality are gorgeous! I was apprehensive as I never used this site before, but I am greatly satisfied, as are my Aunt and my cousin who each gave me a room and a meal! Thank you!

Date of experience: February 22, 2017
Linda C.
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The order that was sent to North Carolina was left outside in a box without water on a very cold day. If I didn't call and tell the person who the flowers were for to look for them, they would have been still sitting there. No phone call to let the person aware that tha flowers were being delivered. The order to SC was done much better, a phone call came prior to delivery to make sure someone was going to be there to receive the flowers. It wasn't your fault, it was the fault of the florist you used for delivery. Bouquets were ok. Thank you!

Date of experience: February 22, 2017
Cynthia C.
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Was not the plant I ordered, but still suitable
February 22, 2017

Was not the plant I ordered, but still suitable.

Date of experience: February 22, 2017
Berta B.
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S & H outragous
February 22, 2017

S & H outragous

Date of experience: February 22, 2017
kathy S.
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Morning delivery would have been awesome...
February 22, 2017

Morning delivery would have been awesome...

Date of experience: February 22, 2017
Karen V.
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It was easy
February 22, 2017

It was easy. Only took 10 minutes.

Date of experience: February 22, 2017
Daryllyn G.
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The recipient told me the arrangement was beautiful
February 22, 2017

The recipient told me the arrangement was beautiful

Date of experience: February 22, 2017
Sarah I.
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I would like to have known how much shipping was ahead of time. In addition, I ordered a plant for a funeral, and paid the extra for it to be upgraded to "deluxe"...and it was a great disappointment. The basket that arrived looked nothing like the picture. The basket itself was the same, but the contents were sparse and looked wilted. It was an embarrassment to have my name attached to the card on this plant. However, I also order ordered a flower arrangement for a different occasion at the same time I ordered the plant and I'm very pleased with the flowers. My only complaint with both orders is shipping is crazy, and I wish the amount for shipping would have been disclosed before checkout.

Date of experience: February 22, 2017
Louisa m.
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Was easy to buy
February 22, 2017

Was easy to buy

Date of experience: February 22, 2017
Carole G.
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Was a very easy way to pick an arrangement and have it sent in a timely manner.thank you. I was unable to attend the funeral service so this was a good way to show our respect to our good friend. Thank you again for the ease we had in having this arrangement sent...

Date of experience: February 22, 2017
Cherie M.
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Arrangements look beautiful and found exactly what we were looing for. The addition of balloons will make it extra special. Great to be able to have same day delivery!
FOLLOW UP AFTER SEEING ARRANGEMENT...We ordered a mylar and 2 latex balloons to be added to the flower arrangement and received all 3 of the same mylar balloon. Not a big deal, they didn't charge me the extra price for all mylar, but it did look a little strange to have three "It's a Girl" balloons floating up...The flowers were beautiful and had several lilies that will open over the next week, making the flowers look great for a long time. They smelled amazing and were arranged beautifully. Would definitely recommend this service.

Date of experience: February 22, 2017
Don C.
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Awesome service and quality
February 22, 2017

Awesome service and quality

Date of experience: February 22, 2017
Regina s.
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Wish I could have asked questions
February 22, 2017

Wish I could have asked questions. I would have liked to have seen a picture of the actual finished arrangement...since it was sent to someone in a different state from where I am

Date of experience: February 21, 2017
Alima K.
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Lots of choices, easy to choose and buy
February 22, 2017

Lots of choices, easy to choose and buy.

Date of experience: February 21, 2017
kim s.
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Awesome
February 22, 2017

Awesome

Date of experience: February 21, 2017
Jacob S.
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Just wish I could have specified a delivery time
February 22, 2017

Just wish I could have specified a delivery time

Date of experience: February 21, 2017
Phyllis g.
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Thank you for the gorgeous flower arrangement Kayla loved them and text me a picture of them it made her day since this was the first birthday she had without family so thank you for delivering them within the time she was at home
Phyllis Goodwin

Date of experience: February 21, 2017
Soo L.
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It was quick and easy and best of all, there was a nice selection to choose from. Thanks.

Recipient of the Gourmet Basket was very excited and happy to receive it! =) Thank you.

Date of experience: February 21, 2017
Alexis p.
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Great Company to Order from wish delivery was faster but I know its Ups and not there fault but Over all my Mom was greatful for her gift she even cried I would totally order from them again

Date of experience: February 21, 2017
Barbara R.
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Fantastic experience will use again
February 22, 2017

Fantastic experience will use again

Date of experience: February 21, 2017