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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ashley F.
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Happy with size and quality of plant
February 26, 2017

Happy with size and quality of plant

Date of experience: February 26, 2017
jenny p.
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Awesome!
February 26, 2017

Awesome! Prompt, great value and beautiful arrangements!

Date of experience: February 26, 2017
V W.
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I had to redo my order several times due to my discount credit not getting calulated correctly with the currant product prices of items in my order/cart. As I mentioned after several redos the system finally corrected itself and added the information correctly.

Date of experience: February 25, 2017
Darrell Z.
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The order I placed looked nothing like the photo posted on the Web site.

Date of experience: February 25, 2017
Linda M.
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Just let us know about the additional service fee up front!

Date of experience: February 25, 2017
Laura I.
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The website was easy to navigate through and use
February 26, 2017

The website was easy to navigate through and use. Prices were a bit misleading with the picture being an "upgrade" compared to the price suggested, but very well explained once you clicked through all the areas to clarify which size/price you wanted. Disappointed that there was no way to know of the delivery fee either until the end of the order, that was a bit misleading as well when it came down to overall price. Also for ordering so early in the day, 7:30 am, it was a pretty late delivery time, after 3 pm. The product however what exactly what i ordered and the quality was spot on.

Date of experience: February 25, 2017
Vickie V.
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...
February 26, 2017

Date of experience: February 25, 2017
edith g.
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Ok
February 26, 2017

Ok

Date of experience: February 25, 2017
Amanda P.
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I am actually really disappointed
February 26, 2017

I am actually really disappointed. I paid a lot more for a premium large bouquet and it came smaller than anything i would find at kroger. I will not order again. I honestly want my money back. I was expecting a large full... WOW type of bouquet... thats why i chose the top tier. I should have just gone to kroger and picked my own. I had to call twice to find out where the flowers were and they barely got to the recipient before they left work on fri afternoon. For almost $70, i could have bought 3-4 dozen roses and made a WOW bouquet myself. This was my very first experience ordering flowers offline and i wont ever do it again. Really upset and irritated with what was recieved. Someone needs to contact me regarding this issue.

Date of experience: February 25, 2017
Shirley B.
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I sent these to my best friend because her dog passed away. She didn't receive them yesterday as promised but I was notified that for whatever reason they couldn't be delivered yesterday but would be, first thing this morning. Which they were. They were beautiful and just what I ordered. She sent me a couple of photos of them...they were beautiful. Shes thrilled and so, so am I. Thank you!

Date of experience: February 25, 2017
Vicki Y.
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Easy And beautiful flowers
February 26, 2017

Easy And beautiful flowers

Date of experience: February 25, 2017
Julie S.
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Quick and easy
February 26, 2017

Quick and easy

Date of experience: February 25, 2017
Jean H.
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I have my fingers crossed
February 26, 2017

I have my fingers crossed. I have had mixed results using your website.

Much better this time- sending flowers overseas but worked very well!

Date of experience: February 25, 2017
Kim V.
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Thank you, i was very pleased with the flower arrangements

Date of experience: February 25, 2017
Mariana B.
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Quick easy and timely!
February 26, 2017

Quick easy and timely!

Date of experience: February 25, 2017
Manu X.
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I thought customised vase meant picture will be printed on Vase but it was separate and needs to be put in. Bit not as it is shown.

Date of experience: February 25, 2017
Teresa N.
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Trying to sneak in an extra $4.99 for "expedited handling" was a little shady in my opinion. Stop trying stupid stuff like that, and you'll get a much better rating.

Date of experience: February 25, 2017
Kayley F.
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Order was not delivered on the delivery date I requested. When customer service was contacted nobody would hold accountability or tell me why the delivery date was not obtained. The order was instead delivered the day after I scheduled and was delivered later on in the day. When flowers are being sent for an occasion and they don't arrive when requested it is a bit of a bummer.

Date of experience: February 25, 2017
Sherry T.
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It was pretty easy
February 26, 2017

It was pretty easy. I like that the vase in included.

Date of experience: February 25, 2017
Heidi M.
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Thank you for delivering the flowers to my friend so fast! They were gorgeous!

Date of experience: February 25, 2017