On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I sent them to my daughter and have recd flowers from my daughter and they are nice
Shipping and taxes should be included in the list price. It is annoying that once you reach the payment it is so much more expensive.
It was great! Flowers arrived on time and looked great.
Sent flowers to my daughter she said that they were beautiful
I like the easy flow of ordering. I had a great overall experience with From You Flowers. I especially would give your employees a high rating on problem resolution and accommodating the customer when an issue is brought to their attention. I will definitely use and refer others to use your site to order flowers. Thanks
Very easy
My Grandaughter was released from the hospital earlier than expected the flowers arrived after she was released The flowers were than delivered to her home THANK YOU THANK YOU THANK YOU
I had placed my order online and asked for same day delivery with reasonable time allowed as it was placed about 11 am and they stated that residential delivery goes until 6 pm. However, I received an email a few hours later stating that they could not deliver the order for another 2 days. That was very disappointing as it was for a 17 year anniversary gift.
I then went online 2 days later to track the order and they couldn't find it. So I called them and was on hold for 15 minutes. Finally a woman came on and followed up and said that the order was to be delivered within the hour. I then asked about another email that I had received about a $12 credit coupon that was waiting for me to place another order. I asked if I could get that as a discount on this one, since I didn't get what I had paid for. Of course, I was told that there was nothing she could do about that.
I am not one to constantly complain, however, I do strongly believe that you should never promise something, when you cannot follow through on it.
The flower arrangement that was delivered was very pretty.
Some of the flowers were already dying when delivered. Looks shameful next to the picture I paid extra to have it look like. Whoever wrote the 2 sentence message on the card messed up and just wrote over it illegibly instead of grabbing a new 2in by 2in card and rewriting it. I'm sure it was just one employee not caring about what quality product left the store but it went out none the less.
I ordered flowers for same delivery (Saturday for a Sunday birthday) Received a notice the flowers would be delivered Monday. Well, Monday came and went and still no flowers. I called twice and was told the flowers would be delivered. They yes you to death on the phone and you can tell they just want to get off the phone.
You should say something about the service and handling charge before you get to check out. It doubled the price of the flowers. My mother received her flowers, the entire assortment was various colors of carnations. The final price was too high for what was delivered. I probably will not use again.
Good so far; appreciate the description of the arrangement and that it's more to get the aRRANGEMENT IN THE PICTURE.
I purchased the super sweet snack basket. The picture and description is misleading. According to the picture there appears to be several bags of chips. In the actual basket there is one bag of chips. Would never recommend. I did not expect there to be the exact amount of things in the basket but pretty close. Extremely disappointed
So far it was easy. Great assortment of products! We'll have to see if delivery goes well or not.
Delivery was almost 2 days late when the website promised same day delivery. We were from out of town and had to leave on a plane the next morning. SO we had to leave all the food. :( The food was not what was pictured on the website. The ONLY reason I chose that arrangement was for what was in the picture! Very disappointed!
Flowers were supposed to be delivered on Sunday for a special occasion. But they were late by 24 hours. Not satisfied at all to the point where I want my money back.
Easy to do, nice product selection, still don't like the cost of sending flowers - too expensive.
My daughter was happy with your delivery. Thank you
Our client was very excited and we will you this service again
If I use again will depend on what flowers look like when they arrive. Of course I didn't see them - but my cousin seemed very pleased
If you just continue to follow prompts it's easy to order.
No taking care instrictions
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members