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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Edward A.
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Good section of peoducts
March 10, 2017

Good section of peoducts

Date of experience: March 10, 2017
Bruce W.
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Would be nice if they gave you some delivery options other than Between 9AM and 6PM

Date of experience: March 10, 2017
Alejandra S.
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The flowers were sent to my aunt
March 10, 2017

The flowers were sent to my aunt. She really love them. But the picture that she sent me was different from the original picture of the flowers that I picked online. Other than that she was happy to received them. I did like your same day service. Thank you

Date of experience: March 10, 2017
Elaine V.
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Very helpful considering we ordered from UK
March 10, 2017

Very helpful considering we ordered from UK.

Date of experience: March 10, 2017
Talia N.
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It was fast and easy to navigate I think I will come back.

Date of experience: March 9, 2017
Sandra I.
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Thank you for a timely transaction
March 10, 2017

Thank you for a timely transaction.

Date of experience: March 9, 2017
Vanessa M.
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The picture is very deceiving from what you actually get. Yes, there was 12 roses with chocolates and a bear, but it did not look like the picture. It looked like I picked them myself from the garden and put them in a vase.

Date of experience: March 9, 2017
Ricky G.
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I forgot about shipping and handling so I expected a bill about $31.00 and it ended up being about $51.00

Date of experience: March 9, 2017
Vernis T.
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Sent plant and flowers to my sister who turned 70! She said they were very nice and well done. Thanks for making her have a great birthday

Date of experience: March 9, 2017
Donna K.
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I ordered this fruit basket for my dear friend's 50th birthday. He was very pleased with the overall product. He can't stop talking about how great the fruit taste.

Thank you so much for the great and timely service.

Donna.

Date of experience: March 9, 2017
Elaine H.
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Our daughter is going through a rough patch and I thought flowers might brighten her day and remind her she is loved, it may take a long time to resolve her issues, but hopefully the smily face will encourage her through the tough times. She received her flowers and balloon today and sent us a picture and text thanking us for them. We appreciate having the opportunity of sending her something special immediately. Thanks

Date of experience: March 9, 2017
Terese S.
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Easy, and nice selection
March 10, 2017

Easy, and nice selection

Date of experience: March 9, 2017
WILLIAM F.
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Fast, easy just hope the product is great!
March 10, 2017

Fast, easy just hope the product is great!

Date of experience: March 9, 2017
Carol B.
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Almost 50% of order total for service and handling, not disclosed until credit card given and order placed, is deceptive and dishonest business practice.

Date of experience: March 9, 2017
Amanda F.
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Overall, the experience was very positive
March 10, 2017

Overall, the experience was very positive. The flowers were beautiful, they were delivered in a timely fashion, & it was super easy to order online. The only "downfall" would be the price. Delivery is ridiculous at $13+ on top of a $40 bouquet. I would suggest thinking about lowering your prices a bit. Other than that, the flowers are absolutely gorgeous & I was very happy with them.

Date of experience: March 9, 2017
skb E.
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Pretty easy...
March 10, 2017

Pretty easy...

Date of experience: March 9, 2017
CHERYL S.
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CUSTOMER SERVICE NICE thought there would be a bowl of some sort inside the basket

Date of experience: March 9, 2017
suzanne s.
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All very easy and fast
March 10, 2017

All very easy and fast. Products very nice

Date of experience: March 9, 2017
Susan I.
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It wasn't exactly how I pictured the order
March 10, 2017

It wasn't exactly how I pictured the order. But it was nice

Date of experience: March 9, 2017
ELLEN B.
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I find this site very easy and straight forward to us, as I was finding it very difficult to use other sites, as I'm ordering from the UK

Date of experience: March 9, 2017