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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Always the best service.
I sent flowers from Illinois to Cali. Ordering online was easy and they were beautiful! Thank you!
Not impressed at all! I paid extra for a vase and it was a paper insert would not have paid extra for that if I would have known. When they delivered them to my wife's work they asked for my name not hers? So they almost weren't delivered? If I would have known they were coming in a box not put together I would have had them delivered to my house and taking them to her myself. Will never order from you again...
The first order didn't go so well, they forgot the birthday balloon for my Mom's 85th birthday. I am hoping this birthday delivery will be better.
I've never had any problems with orders from FYF. Please continue to provide the same excellent service!
I don't normally do this, but this time, I feel I need to so to help the next poor soul who might be desperate and think they've found luck with this floral company. I placed a same day order and they charged my credit card. When I went to check, after hearing it hadn't been delivered, the website said it would be delivered the following day (it was already 6:30 p.m. though on that day and no flowers). I called and was told they weren't able to do a same day delivery b/c the florists were booked. I asked about the delivery that day and they had no answer and had no idea why it said it would be delivered today because they show that it needs to be cancelled, they were just waiting for me to call them "back" (though they NEVER called to tell me there was an issue) to cancel the order. So... I was magically supposed to know the order wasn't going to be filled then call them to cancel, even though THEY KNEW THEY COULDN'T FILL AND HAD ALREADY CHARGED ME... AND HAD TO GET MY APPROVAL TO CREDIT MY ACCOUNT FOR THE ORDER THEY DECIDED THEY COULDN'T FILL! What if I had never called to check? And the moment they knew they couldn't fill the order and were going to cancel vs. work out a new date, they should have credited my account! When I did call, they canceled the order entirely. No offer for a discount for the inconvenience but still deliver - nope. I was out of luck. They had no problem charging my card, knowing full well they couldn't deliver, but had to get approval to credit my account (which I won't know if that happened for a few days still). When they canceled the order, it deleted the whole thing as if it never existed, so its a good thing I wrote down the order # in case it didn't appear. And the rep with whom I spoke apologized but sounded annoyed at having to deal with me and like I was out of line being upset (even though she said "I understand you're frustrated". No, not frustrated - I'm MAD!) How can it be legal to confirm a same day delivery and charge my account, knowing full well they couldn't deliver on their end of the contract, then have to get approval to credit my account?! They said they called me - they didn't. They said the emailed me - they didn't. Because of their false promises, feelings for the person receiving the flowers will be hurt b/c she doesn't know why they weren't there on time... So they ruined my Saturday night, they hurt my family member's feelings- someone who has been in the ICU for a week and just got out, and they made me mad enough to write this - which takes a LOT!
Bottom line; they lie... I will never visit their site again.
Could not have been a better experience
I wasn't able to check out with Paypal. It kept kicking it out as a possible payment form without any error messages. It was difficult know if the payment went through so I needed to process with cc. The flower arrangement was lacking, too many unbloomed flowers in the center so the arrangement looked like there was a big patch of green in the center.
I liked how the google discount was automatic. Good prices. Thr flowers arrived early. They were just the right balance between full blooms and ready to bloom.
I just hope the bouquet is as represented on the site.
These flowers were sent to my aunt for her 90th birthday so I was not able to actually see them. She said they were very nice.
It was quick and easy to order. Very nice selection and I was satisfied with the delivery. I ordered it on the same day it was delivered.
Just hope the flowers are nice for my brother-in-laws service.
Easy to order & a nice selection to choose from. Thank you!
Thank you for the follow up. The flowered were delivered to the office and not the residential house. Theye office just hadn't taken them over. The arrangements is lovely. Thank backstreet for the arrangement. The flowered were delivered at 1:30 as reported. Thanks again. Holly Caprio
The standing spray was beautiful for our daughter's funeral.
I really enjoyed ordering from the site, but the flowers on the site were slightly more inviting then the ones I actually got. Customer service did help me out with lots of help and apologies, would order again.
Had trouble when I wanted to pay with paypal
Disappointed that I wasn't notified until late in the day that delivery would not be possible until the following day. I used your service due to the same dsy delivery advertisement. The flowers were received a day later than indicated when I placed the order.
Awesome
The persistency to make comments or rates are not adequate or appropriate for the purchaser to answer if it was not delivered to them. The survey should be more geared to the recipient and how they liked what they received.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members