On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The flowers sent were for my mother on birthday, which was today and she sent a picture. The were nicely arranged but the shipping price was kind of expensive.
Beautiful fresh selection of flowers thankyou
Good experience
Great service thank you!
Flowers ordered for a Sunday delivery, this date was offered, but flowers not delivered until Monday. However the quality of the flowers delivered was reported to be excellent.
Over all a good experience. Although there was some miscommunication as to when it was going to be delivered. Then man delivering it was completely unprofessional but that was UPS not fromyouflowers. The flowers did arrive pretty droopy and sad looking. We are hoping that some water and time will allow them to perk back up.
Decided to order my mother flowers, it was my little brothers birthday who passed away a few years ago. I ordered this beautiful arrangement that had big beautiful open purple roses, smaller pink roses, and smaller purple flowers. Do you think that showed up? The arrangement delivered were 6 small purple roses with a few lillies, and tons of green leaves. Looked absolutely nothing like the flowers I paid for. The delivery driver was in a normal car and plain dressed. My mother had no clue who was at her door. When she finally got her flowers she was happy, but I was left disgusted with the picture she sent me. Embarrassing is the only word that comes to mind. A $12.99 bouquet from the grocery store would have been more pretty. I called the company to complain and was offered a $20 gift card towards another purchase, umm no I don't want anymore of your bootleg flowers. After 10 minutes of arguing they then offered 50% off my order. Not good enough for this one. I asked for my whole amount of money back! Guess what they said! They have to go back and pick the flowers up! Ain't that about a slap in the face. I settled for the 50% off to not embarrass my mother only to have $15 returned to my account. How $15 is half of $60 I would never know. In a nutshell these people take your money and deliver crap flowers. Spent a little more money and go to the more know companies. Do not buy from them! If you do, don't say I didn't warn ya!
Thank you
My sister raved on her flower birthday cake. Arrived fresh, expected to last well. I was very pleased with service.
Very easy process
The vase of flowers were not as full as the picture showed and in the picture the vase had a small balloon saying Happy Birthday but it wasn't in the arrangement my daughter received.
A little pricey, but received a great product in a timely manner. Thank you!
Very good but when I tried to use Paypal it got into a loop and kept starting the process of logging into Paypal over and over again. Had to use credit card.
The item I received was so horrible, so terribly substandard that I was as embarrassed as I was angry. The rep I spoke with afterwards was so wonderful, I give 100% praise on her level of customer service. Before speaking with her there was 0% chance I'd ever use fromyouflowers again. Because she was so gracious and made things right by refunding the money I'd wasted, I would be tempted to try fromyouflowers one more time.
I am annoyed that your website nor your customer service person can provide info on how to enter a discount code. I cannot find anyplace to put one. That is ridiculous. I place many orders for our church and I may have to go somewhere else to order my flowers in the future if I can't get any discounts.
I have never sent flowers this way in my 61 years. Then I received a text from the person I sent them to, " HOW DID YOU KNOW I LOVE BELGAIN CHOCOLATE". Then i knew all went well. Thank You, YOU FLOWERS.
Service and handling is expensive
Such quick delivery!
I really like this site..
Excellent quality. My loyalty bonus free delivery for life doesn't work with any other promotional offers which is disappointing. Rather devalues it. But otherwise a good service.
Expensive handling fee.
Thanks good service and easy to complete order
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members