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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sheila k.
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Quick and easy...
March 25, 2017

Quick and easy...many good choices

Date of experience: March 24, 2017
Dirk B.
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Nice service...
March 25, 2017

Nice service...

Date of experience: March 24, 2017
Janet J.
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It's been simple and a easy process!
March 25, 2017

It's been simple and a easy process! I will definitely call you guys again. Thank you!

Date of experience: March 24, 2017
V L.
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The flowers were not delivered until after 8:00P.M. I sent them to a 90 year old for her Birthday. Well, they did not get there in time as she was in bed by the time they were delivered. I called the customer service line and was told "they are out for delivery"...requested to speak to a supervisor and was on hold for 15 minutes. After holding on, the representative ( who never connected me to a supervisor), told me the flowers had just been delivered...this was 8:08 p.m.

Very upset with the lack of service...leaves much to be desired!

Date of experience: March 24, 2017
Lori D.
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I didn't get the view what I bought
March 25, 2017

I didn't get the view what I bought. It would be nice to see what we purchase. Overall it was good.

Date of experience: March 24, 2017
Richard A.
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Our gift was delivered to a remote area of North Carolina on time and at a good price. We didn't see the flowers, but the recipient thought they were beautiful.

Date of experience: March 24, 2017
Carmen L.
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Very pleased
March 25, 2017

Very pleased

Date of experience: March 24, 2017
Rini H.
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Service and Handling fees need to be called out up front, it feels like a hidden fee.

Date of experience: March 24, 2017
Cathy P.
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Design delivered as pictured
March 25, 2017

Design delivered as pictured

Date of experience: March 24, 2017
Kimberly R.
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The discount sounded good until I got to the shipping. Good grief 15.00 to deliver. Yeah i don't think so.

On my card to my uncle they added 5 question marks... not sure why?

Date of experience: March 24, 2017
Michael G.
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The service/handling fee seemed expensive and should have been disclosed earlier in the check-out process.

Date of experience: March 24, 2017
Haitham s.
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Best online flower delivery experience ever..
March 24, 2017

Best online flower delivery experience ever. I dramatically reduced buying online flowers for delivery because of disappointing bouqets and outrageous prices from the competitors... the fair price and nice bouqet from fromyouflowers.com will bring me back into the online flower market more often.

Date of experience: March 24, 2017
Armeta A.
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Great experience thank you for service
March 24, 2017

Great experience thank you for service

Date of experience: March 24, 2017
LS V.
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I'm a repeat customer, as I find overall great selection, good prices, and consistent delivery to a variety of locations. Don't forget to figure in the $10-$14 delivery charges when you select an item - you can't see them until the you're well into the checkout process. The Best Value - let the florist pick - has worked out very well for me too!

Date of experience: March 24, 2017
James B.
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Love it
March 24, 2017

Love it. Never let me down.

Date of experience: March 24, 2017
Debra S.
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Flower bouquet I purchased was perfect, couple I bought it for really liked them. They said it was beautiful

Date of experience: March 24, 2017
David B.
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Very good deals and alot of variety
March 24, 2017

Very good deals and alot of variety.

Date of experience: March 24, 2017
Robert S.
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Your website was difficult
March 24, 2017

Your website was difficult. I entered the wrong zip code at the start and the site would not let me change it. I had to go back, log in again and start over. Very annoying.

Date of experience: March 24, 2017
Donnie M.
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Package delivered on time
March 24, 2017

Package delivered on time

Date of experience: March 24, 2017
Lisa S.
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The $14.00 handling fee was an unexpected and unpleasant surprise at the very end of the transaction. Giving you my email address was supposed to give me a 20% discount, but it didn't. The PayPal option didn't work at all.

Date of experience: March 24, 2017