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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Margaret H.
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My friend was very pleased with the gift of her birthday flowers

Date of experience: March 28, 2017
Mary X.
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Overall, your company seemed very good to work with. The customer service personnel were very polite and helpful.

One frustrating thing was the coupon offers. After placing my first order, a coupon came up for $10.00 off of the second order. That sounded very nice, but when I tried to use it, the price of the flowers went up $8.00, so the coupon was only worth $2.00. You don't have to offer coupons, but it seems odd to raise the prices when the customer tries to use the coupon.

Also, I was told that the mid-range bouquet would be closest to the bouquet pictured on the website. In actuality, it turned out that when the mid-range bouquet was ordered, it did not look nearly as full as the bouquet in the website photo. (One recipient sent a photo of her flowers to me, on her own, so I was able to see what the bouquet actually looked like.)

But, other than that, it did seem like every effort was made to deliver the flowers promptly (the first bouquet was delivered about two hours after I ordered it - quite impressive!), and the recipients were very happy.

Date of experience: March 28, 2017
Sarah Y.
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The flowers were lovely and in great shape, but it was a much different looking bouquet than advertised and described. The photo was a bright, multicolored medley of different flowers. The bouquet that arrived was all red tulips with baby's breath. This would have been great for a valentine's or anniversary bouquet, but was not what I was expecting to send as a birthday bouquet.
Still, the flowers are very pretty.

Date of experience: March 28, 2017
Allan R.
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Always go to your site to order flowers
March 29, 2017

Always go to your site to order flowers.

Date of experience: March 28, 2017
Rachelle M.
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I need to find out from the person who receive the item what they thought about it but I believe they liked it and I got a picture of it from them, so it looks good and next day service it was a bonus and delivery time was great,so I cannot complain about a thing!

Date of experience: March 28, 2017
Rose T.
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The flowers were for an 80th Birthday
March 29, 2017

The flowers were for an 80th Birthday.
They arrived on date requested. The colours were great.
I ordered the medium size flowers but appeared smaller then on web page. Also balloon much bigger than shown.

Date of experience: March 28, 2017
Regina w.
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I was told they were delivered yesterday, that's ok they enjoyed today for Anniversary

Date of experience: March 28, 2017
Benjamin A.
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My aunt said the flowers brightened her day!
March 29, 2017

My aunt said the flowers brightened her day!

Date of experience: March 28, 2017
Mario A.
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It would be nice to see a picture of the surprise premium arrangement: do you think you could email me one before delivering? Thanks!

Update: I did not receive the picture I requested but the person I sent the flowers to did write me that they were magnificent:)

And you did follow up in my order with you.
Thank you,

Mario

Date of experience: March 28, 2017
Janice H.
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I ordered fromyouflowers.com with a short delivery time to be delivered in time for a same day funeral. The delivery exceeded my expectations and the arrangement was beautiful. I couldn't be more pleased with the outcome and will certainly order from them again.

Date of experience: March 28, 2017
Penny R.
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Always send lovely flowers and great website easy to use

Date of experience: March 28, 2017
Virginia
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I ordered on Saturday for the following Tuesday delivery. They did not arrive on today (Tuesday). Called customer service and they can't even tell me why they were not delivered! I'm very annoyed by this company! Stay away!

Date of experience: March 28, 2017
Sharon G.
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On time and as described
March 28, 2017

On time and as described

Date of experience: March 28, 2017
Steve P.
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Easy to use site
March 28, 2017

Easy to use site. My only difficulty was deciding which gift to send from the huge range

Date of experience: March 28, 2017
Margaret V.
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I was very satisfied and the recipient was also.

Date of experience: March 28, 2017
James B.
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This was a very easy and hassle free process
March 28, 2017

This was a very easy and hassle free process.

Date of experience: March 28, 2017
Sergio S.
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Fresh flowers!
March 28, 2017

Fresh flowers!
Always beautiful.

Date of experience: March 28, 2017
Joy K.
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You delivered beautiful fresh flowers only Sunday in Washington DC. The fragrance feeled the room. I was extremely satisfied with your service and product.

Date of experience: March 28, 2017
Cora B.
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Very satisfied
March 28, 2017

Very satisfied.
Flowers are gorgeous.

Date of experience: March 28, 2017
Peggy W.
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The arrangement was for a specific reason and was advised would be delivered that day. Received an email telling me it wouldn't be delivered that day but at earliest time the next day. Wasn't delivered until 4:30. Called customer service and was assured it would be delivered that day but acted like I was bothering her. Will not order from this company again

Date of experience: March 28, 2017