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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Josh G.
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Love quality of flowers!
April 4, 2017

Love quality of flowers!

Date of experience: April 4, 2017
catherine a.
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Flowers were delivered on date promised
April 4, 2017

Flowers were delivered on date promised

Date of experience: April 4, 2017
Elvis U.
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Very good!
April 4, 2017

Very good!

Date of experience: April 4, 2017
Pamela M.
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It was fine
April 4, 2017

It was fine. The only thing I was surprised with was the service delivery charge at the end, as that was not transparently placed in the beginning as an expectation of each order. There should be an indication that each purchase will have an added fee.

Date of experience: April 4, 2017
Lesley T.
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Sending from Great Britain to States
April 4, 2017

Sending from Great Britain to States - good service
Unfortunately my sister was out on business but she will have them looked after until she gets back to the office,

Date of experience: April 4, 2017
KG R.
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The picture of the actual arrangement delivered does not look like the arrangement I ordered. Also, I ordered the premium bouquet, the one delivered does not have that many flowers. I'm not very happy with the end result and believe I paid a premium price for a bouquet that is far less than that.

Date of experience: April 4, 2017
Debra C.
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Almost too easy
April 4, 2017

Almost too easy. Thank you

Date of experience: April 4, 2017
karen p.
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Everything went smoothly and the gift received made persons day

Date of experience: April 4, 2017
Lynne D.
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My previous first delivery to Okeechobee Florida was beautiful. Keep up the good work.
I have not seen the flowers they were delivered to my sister-in-law. But they were delivered on time. Thank you very much

Date of experience: April 4, 2017
lexi P.
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Never ordered from here before, love!
April 4, 2017

Never ordered from here before, love! So so so happy! Will definitely use again

Date of experience: April 4, 2017
toie m.
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After I ordered as specific planted flower, I was notified that they did not carry it anymore, even though it was on the web site, kind of discouraging.
Over all the timing of the delivery was great.

Date of experience: April 4, 2017
Ashley A.
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Great prices for a variety of bouquets
April 4, 2017

Great prices for a variety of bouquets. What more can you ask for!

Date of experience: April 4, 2017
eric D.
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Easy
April 4, 2017

Easy

Date of experience: April 4, 2017
BethAnne T.
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I called in the late afternoon because I did not receive that the order was received yet. I was put on hold and was told that it was to be delivered the next day. I was upset so I was put on hold again and was then told that it would arrive shortly. They did receive the order and were very impressed with it. I had ordered it two days ahead of time but felt if I had not called, it would have arrived the day after my request. Otherwise, it was easy and prices were good.

Date of experience: April 4, 2017
Joy B.
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Delivery price is too high and prices are deceiving. The colors of the arrangement were pretty but I was disappointed that there wasn't even one or two roses

Date of experience: April 4, 2017
linda a.
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My daughter was very pleased with her surprise.

Date of experience: April 3, 2017
Lisa T.
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Site was easy to maneuver thru
April 4, 2017

Site was easy to maneuver thru.

Date of experience: April 3, 2017
Lynette T.
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Flowers are always beautiful
April 4, 2017

Flowers are always beautiful. I've had two "somewhat" negative experiences (but trying one more time): (1)floral arrangement chosen was not delivered and (2) on the re-delivery, the card was not sent with the changes (initial message on card was very time and date specific). That didn't make me look like a shining star, so I had more explaining to do. But, customer service has always been polite and tries to solve concerns.
Third time/purchase was a charm...all was perfect!

Date of experience: April 3, 2017
Rita F.
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The flowers were beautiful and the person who received them was happy. Thanks again!

Date of experience: April 3, 2017
Aimee D.
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It's awesome, I love the prices and how fresh everything is! You all get the flowers to people in such a timely manner its impeccable.

Date of experience: April 3, 2017