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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Becky J.
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Overall seems great
April 7, 2017

Overall seems great

Date of experience: April 7, 2017
Brette E.
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Quick, nice selection
April 7, 2017

Quick, nice selection. I was a tad surprised by the $15 service/handling fee.

Date of experience: April 7, 2017
Dwight B.
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Convenient, can send anywhere, nice choices, emails with offers

Date of experience: April 7, 2017
Katrina G.
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I had a great experience ordering from this company

Date of experience: April 7, 2017
Kaitlyn B.
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It would be nice to have a subtotal with shipping costs before the very last screen.

Date of experience: April 7, 2017
Leesa S.
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Easy to navigate
April 7, 2017

Easy to navigate. Need to put sizes on site of the items. I paid almost $50, price, taxes, shipping, delivery, for a teddy bear and a balloon. The bear is very cheap quality, available at discount stores for $4, or the claw machine at pizza restaurants for $.50, and a $1 Mylar balloon on a stick. Quite disappointing. But of course the child was happy, it was the thought.

Date of experience: April 7, 2017
Linda H.
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Easy website to follow and use
April 7, 2017

Easy website to follow and use

Date of experience: April 7, 2017
Chris k.
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...
April 7, 2017

Date of experience: April 7, 2017
Kimberli B.
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The flowers were delivered to my mother for her 75th birthday and she loved them!

Date of experience: April 7, 2017
Merlin W.
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Look very nice
April 7, 2017

Look very nice. Not a fan of the "handling fee" or same day fee...The Price became the same as all others online retailers.

Date of experience: April 7, 2017
John P.
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The friendship of those we serve is the foundation of our progress.

Date of experience: April 7, 2017
Mark J.
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Quality turnaround, mediocre product
April 7, 2017

Quality turnaround, mediocre product

Date of experience: April 7, 2017
karen L.
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Flowers for mom
April 7, 2017

Flowers for mom- she loved them

Date of experience: April 7, 2017
Bonnie O.
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Used this service several times
April 7, 2017

Used this service several times. Very relielabe.

Date of experience: April 7, 2017
Leo B.
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Quick and responsive
April 7, 2017

Quick and responsive. My girlfriend loved the fresh flowers.

Date of experience: April 7, 2017
Jenn P.
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Was not happy that at the end of the order there was a surprise "handling fee" for 14.99.that was not stated with all the advertisements with next day service. Will not recommend. I will go back to Proflowers

Date of experience: April 7, 2017
California
2 reviews
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I don't write reviews often, but I felt obligated to do so for this place. They guaranteed a delivery time, and went against their word when it didn't arrive at said time. No sympathy on their part whatsoever. Definitely will not be ordering with them again, ruined my plans for the day.

Date of experience: April 7, 2017
Judy J.
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I always order flowers and balloons gifts from here and they are consistently timely and of high quality.

Date of experience: April 7, 2017
Jerry D.
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Two of the flower tops were broken and couple of others kind of flopped over and would not stand up like the other. All the flowers looked very fresh and colorful. Just a little disappointed in the 4 that didn't quite measure up to what I was expecting.

Date of experience: April 7, 2017
Stephanie H.
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Very easy to find what i was looking for
April 7, 2017

Very easy to find what i was looking for.

Date of experience: April 7, 2017