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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Diane H.
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Very prompt, they sent me a picture it was very nice. Also familiar with the shop that delivered, they do nice work.

Date of experience: April 20, 2017
Sebastin X.
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It was a good expirence
April 21, 2017

It was a good expirence.

Date of experience: April 20, 2017
Victoria D.
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Both flowers were lovely and on time
April 21, 2017

Both flowers were lovely and on time.

Date of experience: April 20, 2017
Connie R.
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It was very easy to place the order and the picture of the plant looks very nice

Date of experience: April 20, 2017
Michele M.
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Flowers arrived on time and were beautiful!
April 21, 2017

Flowers arrived on time and were beautiful!
Thank you!

Date of experience: April 20, 2017
maryanne U.
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Some of flowers were wilted
April 21, 2017

Some of flowers were wilted. I also tried to cancel one subscription yesterday and I got two deliveries today. Please contact me.

Thanks

Date of experience: April 20, 2017
Illinois
1 review
1 helpful vote
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Saw away!
April 21, 2017

Didn't deliver as promised even after several emails and phone conversation. Completely ruined the surprise. Asked them to deliver to our home after they didn't deliver as promised between 8am and 5pm to my wife job. Spoke to a manager and she assured me she would have them delivered to my house but couldn't give me an ETA. After my wife arrived at home an hour after my conversation with the manager she gets a call from her office telling her she had flowers delivered. The worst flower delivery service ever they then refused to refund me my money! 100% satisfaction guaranteed they say on there website! I guess them ruining surprises is suppose to be satisfactory.

Date of experience: April 20, 2017
ALISTAIR H.
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Order placing was easy and price was fair But disappointed that 2 flowers were damaged with broken stems.

Date of experience: April 20, 2017
Marsha A.
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I wish that I could get an email with a photo of the flowers! When you are sending them as a gift, you never get to see what the bouquet looks like.

Date of experience: April 20, 2017
Kelly D.
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A little pricey but nice variety and beautiful arrangements

Date of experience: April 20, 2017
Jean F.
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Delivered to a family member in another state
April 20, 2017

Delivered to a family member in another state. They sent me a photo of the plant and said they loved it.
Thank you for a positive experience.

Date of experience: April 20, 2017
Jill L.
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I will say I cancelled my first order after learning the delivery charge was 14.99! Very pricey for 19.99 flowers. I was then sent an email saying they would drop the delivery charge, if I wanted to order. I re ordered, hoping for the best, and was pleasantly surprised! Flowers looked beautiful and delivery was right on time! I will order again, if cost is kept down.

Date of experience: April 20, 2017
Mary B.
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Everything was fast and easy, I appreciated being able to go back and fix the zip code. I saw no difference in the bouquet when I upgraded to the more expensive one.

Date of experience: April 20, 2017
LeAnn D.
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Great selection of product
April 20, 2017

Great selection of product. Easy to pick from but TOO many to look at.

Date of experience: April 20, 2017
Tina D.
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Always great service and discounts
April 20, 2017

Always great service and discounts.

Date of experience: April 20, 2017
Rosemary D.
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The recipient was very happy
April 20, 2017

The recipient was very happy. They are beautiful.

Date of experience: April 20, 2017
Evaggelia Z.
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Service was exceptional
April 20, 2017

Service was exceptional. I do not know if the flowers were exact or not as the person I sent them to did not comment other than that the flowers arrived

Date of experience: April 20, 2017
Ashley I.
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This was super easy and quick
April 20, 2017

This was super easy and quick. Wish the spring or sunny irises were available next day :( but these are beautyyyyful!

Date of experience: April 20, 2017
Darline J.
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Your service and quality of product is outstanding. My mom has always remarked the flowers were exceptional. I keep coming back to order time and again.

Date of experience: April 20, 2017
Kim M.
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Good experience and no problems
April 20, 2017

Good experience and no problems

Date of experience: April 20, 2017