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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kim w.
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Good prices and flowers arive on time and are good quality.

Date of experience: April 27, 2017
Jackie L.
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The bouquet in the pictures had many beautiful blue flowers surrounding the yellow roses, thus the name of Bright Blue skies. The yellow roses were in fact really beautiful, but the blue flowers were sparse around the roses. It didn't look as nice in person as it did in the photo.

Date of experience: April 27, 2017
Margie E.
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Easy and quick
April 27, 2017

Easy and quick

Date of experience: April 27, 2017
Sara C.
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Flowers were sent on the same day I placed order and arrived just as it was pictured. Beautiful!

Thank you!

Date of experience: April 27, 2017
Ebony R.
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Excelent service
April 27, 2017

Excelent service

Date of experience: April 27, 2017
Cheri M.
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Beautiful plant, thank you
April 27, 2017

Beautiful plant, thank you

Date of experience: April 27, 2017
Linda S.
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I ordered two of the same item
April 27, 2017

I ordered two of the same item. They were European Garden flowers in a clear vase with a raffia bow wrapped around the vase. What we received was a purple vase. Not pretty with the flowers and I was very disappointed. The item received was not as pictured. Delivery was punctual, price was good. Still waiting for the flowers to open, a day after delivery.:-(

Date of experience: April 27, 2017
Lisa Z.
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I originally tried ordering this bouquet and it came up at $27.99. When I got to the check out the price changed to $34.99. I called and the representative was not helpful. After canceling my order I get an email for free shipping which I opted to take. Why wouldn't the REP have offered this to me when I called? Just a poor customer experience.
I won't change my original experience but the product was what I expected and I was able to achieve the goal I was looking for which was to surprise my mom and put a smile on her face.

Date of experience: April 27, 2017
Diana C.
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The online experience was easy and delivery as promised. Even though we ordered the premium size, we were disappointed with the sparse arrangement. The picture on the website looked fuller and the one we received had a lot of airspace. The size was as tall and wide so perhaps the arranger should compromise on the height and width instead of on the density of flowers. The flowers were beautiful, healthy, and smelled wonderful, but the arrangement was thinned out so it looked a bit awkward. It was less than excellent.

Date of experience: April 27, 2017
Jazmen G.
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Was not like the picture but I expected that
April 27, 2017

Was not like the picture but I expected that. Flowers came kind of dead. They were dying and the colors were leaving. Still trying to revive them

Date of experience: April 27, 2017
JMB N.
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I paid a lot of money to have a certain type of flowers sent to my mother on her birthday, even paid extra to make sure they were delivered that day. She received the order 2 days later, and the flowers she received were nowhere near what I ordered. I will not be using this service again.

Date of experience: April 27, 2017
Michelle K.
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I don't like how the Expedited Service for $5 was automatically charged. I'm glad I saw it before finalizing my payment. I unchecked that box!

Date of experience: April 27, 2017
Tina L.
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Sent a fruit and snack basket to my son as he prepared for his college final exams. He was thrilled with the basket -- it was a healthy and yummy snack - he doesn't eat candy so having the healthy option to last for 4 days was greatly appreciated. :)

Date of experience: April 27, 2017
Ohio
1 review
1 helpful vote
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Very disappointed
April 27, 2017

Flowers are dead, bouquet is different than what I ordered online, It's like a bouquet of leaves not flowers. Poor Service money wasted.
If I can put 0 star I will give 0 thats all they deserve.

Date of experience: April 27, 2017
Dawn G.
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Delivered on time
April 27, 2017

Delivered on time. Flawless transaction. Would use them again! Mom loved her flowers

Date of experience: April 27, 2017
NL O.
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Easy to navigate website, great choices
April 27, 2017

Easy to navigate website, great choices.

Date of experience: April 27, 2017
Ellna S.
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Thank you for the opportunity to make a 98th birthday special! Rosalie loved her birthday bear and cookies.

Date of experience: April 27, 2017
Amy D.
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Great experience
April 27, 2017

Great experience. Beautiful flowers.

Date of experience: April 27, 2017
Pat A.
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I was disappointed in the flowers I order for delivery in Texas, I was not aware that they would be shipped in a box. It was a good thing that my sister-in-law was there to help. The recipient is in her 80's and would not have been able to put this display together without her help.

Date of experience: April 27, 2017
Heather K.
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Handling expense is ridiculously high!
April 27, 2017

Handling expense is ridiculously high!

Date of experience: April 27, 2017