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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Bryan C.
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Very good i like that they have same day delivery for my location
But some of the flowers were not good

Date of experience: May 2, 2017
Melissa C.
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The flowers we ordered for our daughters birthday were beautiful and we were thrilled that they made it to there destination on a large college campus. Thank you for a great online shopping experience!

Date of experience: May 2, 2017
Santa L.
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Very satisfied quick and easy
May 2, 2017

Very satisfied quick and easy

Date of experience: May 2, 2017
Tanya T.
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Just hope the flowers are delivered today!
May 2, 2017

Just hope the flowers are delivered today!

Date of experience: May 2, 2017
Amanda P.
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I was very pleased with the pricing and the time frame in which my order was received. However I was extremely disappointed with the actual flowers. The "orange" pictured on the webpage was brighter and more vibrant than the peach with pink tips that was shipped. The greenery filler with my roses were crisper than the limp heads on the roses.

Date of experience: May 2, 2017
Kathie C.
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The person who received said they were beautiful

Date of experience: May 2, 2017
Margaret F.
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Delivery was within an expected range
May 2, 2017

Delivery was within an expected range. Prices were comparable or good to others. I do wish the arrangement was a little bigger considering I purchased the biggest option.

Date of experience: May 2, 2017
Tori M.
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Very easy to send my loved one flowers from 2000 miles away!

Date of experience: May 2, 2017
Joseph S.
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Online ordering was easy and the flowers arrived as requested although I paid an extra $2.99 for same day delivery.
Unfortunately that's were my level of satisfactions ends. The flowers arrived and nearly half of them were either already dead or in the process. Several were so wilted the pedals were falling off. The roses seemed to fare the best at the time of the delivery - but by the end of the first evening one of the three roses in the arrangement was beginning to wilt. Early the next morning it was officially dead. The local florist you used should be removed from your list. It was quite apparent the flowers used were too old and should never have been placed in the arrangement.
We have since contacted fromyouflowers.com by phone and came to a resolution - by removing $20.00 - a portion of the actual total bill from our charge card... or having the same florist send another arrangement. We opted for the cash credit since the level of professionalism did not extend to the local florist and there was no guarantee the results wouldn't be similar.
I unfortunately couldn't recommend fromyouflowers.com due to the quality control issue with the local florist they use.

Date of experience: May 2, 2017
Rebecca A.
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I was impressed with the arrangements available as well as the price. It was delivered on time and I was told it looked beautiful. A great experience!

Date of experience: May 2, 2017
DeJuan P.
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Free shipping, easy search, ability to choose delivery date and I can use my Amazon card. Perfect! Thank you.

This was a gift to my daughter. I ordered the florist choice so I didn't know exactly what she would get. She called to thank me that morning and tell me how beautiful the flowers were. I couldn't believe she got them that morning. She sent a picture and they were beautiful.

Then I got an email. I have a $12 credit and $10 off any future orders. I will definitely order from From You Flowers again. Thank you.

Date of experience: May 2, 2017
Jennifer D.
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I knew the local florists were closed on Sunday that is why I selected your website. I called your customer service to make sure & they told me I would not be able to place my order unless they could be delivered. My mom did not receive the flowers on her birthday. I would not have gone through your website (which I had to pay extra service & handling fees) if you cannot do what your website claims, I would have just ordered through the local florist the next day.

Date of experience: May 2, 2017
Dylan J.
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Roses were supposed to be coral color
May 2, 2017

Roses were supposed to be coral color. They were pink and orange. No coral what so ever. I was very Disappointed in this.

Date of experience: May 2, 2017
Carhy J.
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Good but large delivery and handling fees
May 2, 2017

Good but large delivery and handling fees
I have seen the bouquet that was delivered and am disappointed. I ordered the premium "Florist designed bouquet" and feel it was too small for the price paid, also, nothing special on the flowers or colors.

Date of experience: May 2, 2017
Debbie I.
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I have been ordering from your site
May 2, 2017

I have been ordering from your site. Happy with this delivery. The delivery prior to this was the mistake of the florist. This was not the first time the florist screwed up a delivery, so this has me very hesitant on ordering flowers again. I love From You Flowers, the prices are great but the florists have not been dependable. The florist in Alabama delivered late; the florist in Florida did not include certain flowers or the vase that was advertised. Flowers from you delivered on the promise of 100% guarantee.

Date of experience: May 2, 2017
Sherry l.
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My mother was thrilled with her flowers
May 2, 2017

My mother was thrilled with her flowers. Thank you

Date of experience: May 2, 2017
ELLEN L.
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GREAT, LOVE THE FLOWER CHOOSES
May 2, 2017

GREAT, LOVE THE FLOWER CHOOSES

Date of experience: May 2, 2017
Connie G.
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...
May 2, 2017

Date of experience: May 2, 2017
DeAnna R.
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...
May 2, 2017

Date of experience: May 1, 2017
Kenneth I.
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Good
May 2, 2017

Good. Would like more blue or green flower arrangement choices. Recipient loved the flowers given!

Date of experience: May 1, 2017