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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbara X.
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My grandmother loves the flowers!
May 4, 2017

My grandmother loves the flowers!

Date of experience: May 3, 2017
Crystal M.
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I loved the selection of every event and the prices are reasonable

Date of experience: May 3, 2017
Ilaya Z.
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Good
May 4, 2017

Good

Date of experience: May 3, 2017
Janet W.
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I was very disappointed in my flowers
May 4, 2017

I was very disappointed in my flowers. They did not come close to the picture and type of flowers that I thought I had ordered. The vase was equally disappointing. These flowers were for a funeral and for the money I spent I was very embarrassed.

Date of experience: May 3, 2017
Richard M.
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Quick & efficient website
May 4, 2017

Quick & efficient website. Made it very easy and reasonable
I was super proud of how great the floral arrangement was. Could not have been happier.
Thanks

Date of experience: May 3, 2017
catrina Z.
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Great price for same day delivery!
May 4, 2017

Great price for same day delivery! And the bouquet was beautiful

Date of experience: May 3, 2017
Peggy K.
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Always dependable!
May 4, 2017

Always dependable!

Date of experience: May 3, 2017
ModestD J.
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I went online just browsing on different websites when I clicked on this one. The ratings were really good from what I read so I thought to myself this must truely be a good website to order from. What really made me more at ease was reading someone else's comment about how they ordered around 3a.m. And the order they made was received the same day! I was in the same predicament. I made up my mind to send my order as a surprise birthday gift and this was around late 1a.m. When I placed the order. I needed the gift to arrive the same day. I placed my order and waited patiently for an email/tracking info. I checked frequently to make sure it was enroute. It was about 1p.m. When I received confirmation from my friend that they received it. I was shocked for this was such a random website i just happened to click on, and to try them out the same day I needed a delivery to be made. Since I wanted this to be a surprise, I did not add my signature to the card that I had added on to the gift. I received a call making sure it was really me placing an order. Wow! I was very thankful they did that. I kindly explained I purposely did not put my signature on the card and that it is me placing the order. They asked me questions of course such as address, card type, card number etc. I will definitely moving forward use this website for any gifts I decided to have delivered to love ones. My friend cannot stop thanking me and hpw the flowers were the talk in her office. She screamed onces she saw the balloons and the teddy bear. My heart is truly content! I appreciate your business. I am glad I landed on this website. Truly deserves 5 stars!

Date of experience: May 3, 2017
Pamela Y.
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Not happy with the purchase
May 4, 2017

Not happy with the purchase. Was not as described not very many flowers. I'd ordered last week and rec exactly what the pic showed.

Date of experience: May 3, 2017
Dianne A.
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I am new to fromyouflowers.com but have been satisfied with your service. Thank you!

Date of experience: May 3, 2017
mary K.
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The process was easy
May 4, 2017

The process was easy. The discount helped me make my decision to use your service. Flowers were delivered on the requested delivery date.

Date of experience: May 3, 2017
Denise T.
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Easy to order
May 4, 2017

Easy to order. On time Delivery. Happy recipient

Date of experience: May 3, 2017
Mikki H.
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This was a gift for my friend
May 3, 2017

This was a gift for my friend. I am replying as I understood her opinion. She was very happy that her initial observation was not correct - she thought somehow had sent her a marijuana plant. Is her plant grom the same family of plants? We would both like to know.

Date of experience: May 3, 2017
Vera D.
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Had to start the order again after I tried getting an accent mark in Spanish. System should be more flexible!

I am very disappointed that the flowers delivered do not resemble the volume/size of the bouquet ordered. They delivered an inferior product. It only had two regular roses and two branches of some little tiny roses (the picture shows at least 8 large roses on just one side). There were plenty of daisies, but the arrangement is much smaller. This was not the deluxe bouquet I ordered.

Date of experience: May 3, 2017
Carl H.
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Item shipped promptly
May 3, 2017

Item shipped promptly.

Date of experience: May 3, 2017
Debbe B.
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Website was easy to order from, and more importantly, my sister recd them today before she had her surgery. She said they were beautiful. Thank you.

Date of experience: May 3, 2017
William C.
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Didn't get same day like I requested and flowers looked way less quality then the picture on your website. I paid for premium rose package that should have been a vase really full of roses and carnations and got a scattered rose and carnation arrangement in a vase. Not nearly as impressive as the picture on your website displayed. It looks like I am missed some roses and carnations. Very poor service and won't order from you again. Also I paid for same day delivery and ordered before 3pm, which is your cutoff, and was sent an email saying it would be delivered the next day and that it couldn't be fulfilled. When I called and spoke to someone they told me that they got the order to your florist by 2:56 PM and that it was denied to fulfill delivery same day even though my order was in before you're cut off at 3 PM. This was totally rediculous and exceptionally poor service and if asked I would tell everyone to avoid issuing your services!

Date of experience: May 3, 2017
Latrice N.
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Excellent experience, quality work
May 3, 2017

Excellent experience, quality work

Date of experience: May 3, 2017
Jody D.
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Like I said earlier, I would like a better discount at times for our company if possible. We send flowers all the time.

Date of experience: May 3, 2017
Marneta W.
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The last bouquet I sent my daughter for her birthday, she loved it!

Date of experience: May 3, 2017