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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Emily C.
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I had a great shopping experience
May 31, 2017

I had a great shopping experience. There were many different options to choose from and I was content with the prices as well.

Customer service had a nice follow up touch that I can appreciate as well (verifying and confirming delivery). Overall, great experience and I will shop with fromyouflowers.com again!

Date of experience: May 31, 2017
susan b.
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So far i have placed two orders and i hope the outcome is as nice as the pictures on line. I hope the flower arrangements (2) are big and beautiful including brother banner.
I did receive the flowers arrangements that i ordered, they were beautiful, delivered on time and i am beyond excited and happy with your service. Great Job, worth every penny.
I will be ordering again.

Thank you

Date of experience: May 31, 2017
Patty S.
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Quick, easy and flowers matched the picture
May 31, 2017

Quick, easy and flowers matched the picture.

Date of experience: May 31, 2017
Danielle F.
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Awesome Variety!
May 31, 2017

Awesome Variety!

Date of experience: May 31, 2017
District of Columbia
1 review
3 helpful votes
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fromyouflowers.com is THE worst! I ordered a bouquet and balloons for a co-worker's birthday and paid the extra shipping fee of 4.99 to guarantee they would be here before 12pm. 12pm came and went and the order never showed. I tried to contact customer service, I had to try numerous times before I finally reached someone, and after they left me on hold for about 5minutes, all they had to say was, 'oh, sorry you didn't receive your order, I tried the florist and can't reach them so try back in a half hour and we'll check again'. Are you kidding me? They didn't even suggest a refund for the 4.99 expedited shipping fee, forget about offering any other restitution, as it was I had to demand the expedited fee refunded! But it's not even about the money, I wanted the order I was promised. The order finally arrived, 4 hours later, after my co-worker left for the day, so it was a total bust. By far the most unprofessional company I've dealt with, NEVER AGAIN!

Date of experience: May 31, 2017
Sandy M.
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Have to say it's irritating that you go through the order getting a "discount" and the price is even more at the end. I even had a gift certificate with one of my orders today and some how you could not even tell by all the added charges. I would rather know up front what I'm paying instead of thinking I'm going to get a discount on anything. I want to know the total before I get to my paypal account with $20 more than I thought I was paying. That would satisfy me.

Date of experience: May 30, 2017
Eva L.
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It was ok,it was delivered on time and the person I sent it to liked it

Date of experience: May 30, 2017
Cheryl A.
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As long as flowers are fresh, quality looking display and delivered before service starts I will be totally satisfied.

Date of experience: May 30, 2017
Marvin M.
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Your service/handling fee is higher than I've ever seen. Of course you don't see this until the end. You just see $5 for delivery. Goodness

Date of experience: May 30, 2017
Sue F.
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The site was easy and the flowers delivered on time. However, I was terribly disappointed when I saw the picture of the flowers delivered! They had brown spots and were so pitiful compared to what I chose from.

Date of experience: May 30, 2017
Martha B.
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Easy to order
May 31, 2017

Easy to order. Good price.

Date of experience: May 30, 2017
Charlotte S.
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Very pleased to use your service again and my daughter described the flowers as "gorgeous"

Date of experience: May 30, 2017
Joyce M.
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So far, so good
May 31, 2017

So far, so good. Haven't seen the actual flower gift, of course.

My friend received her dish garden and said it was beautiful and really lifted her spirits.

Date of experience: May 30, 2017
Shindana L.
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Fast and very good prices will recommend and continue to by flowers from this site

Date of experience: May 30, 2017
greg m.
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Ordering was fast and easy
May 30, 2017

Ordering was fast and easy. Arrangement was beautiful. Just wish it had gotten there a bit earlier on delivery day.

Date of experience: May 30, 2017
Marianne H.
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Just a little disappointed in the arrangement. A bit costly for the type of flowers sent.

Date of experience: May 30, 2017
Esohe A.
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Excellent products and excellent customer service. Very much appreciated! Thanks

Date of experience: May 30, 2017
Larry G.
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Hoping the gift will arrive on time
May 30, 2017

Hoping the gift will arrive on time. No reason to think that it won't. Enjoyed the discounted offer.

Date of experience: May 30, 2017
Lynn r.
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Flowers were beautiful and delivered the next day. I paid for the medium size and they seemed smaller than I thought they should be for the money. Other than that, the flowers were just like the picture.

Date of experience: May 30, 2017
Danan B.
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Easy peasy!
May 30, 2017

Easy peasy! Your order tracking is less than acceptable though.

Date of experience: May 30, 2017