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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Daniel H.
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Process was most pleasant and easy
June 4, 2017

Process was most pleasant and easy. The shipping and handling was a pretty steep. Next time just make it free shipping and handling and offer no discount to the product.

My daughter received the flower for her 16th birthday. She loved them! Thank you!

Date of experience: June 3, 2017
Pat P.
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Thanks...
June 4, 2017

Thanks...thought I had a 20% off today though

Date of experience: June 3, 2017
vicky b.
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My mother in law and her caregiver received flowers within 2 hours of ordering. Both had been bummed with their current health status. Both cried when received the flowers which made me happy. I lifted their spirits, you lifted mine. Price was great. Florist choice was one of the orders. Absolutely stunning! Very pleased.

Date of experience: June 3, 2017
Linda P.
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I was not notified about my order not going out same day. Was told after I call
To check the tracking, that my order would be upgraded, the bouquet did not look any different, but person who received it liked it.

Date of experience: June 3, 2017
BRIGETTE B.
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The flowers were beautiful, and delivery was on time. I would use this company again in the future, and refer to friends.

Date of experience: June 3, 2017
Debra W.
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Easy purchase
June 4, 2017

Easy purchase. The person receiving the flowers said they were just gorgeous. She was thrilled with her birthday flowers. I upgraded to the deluxe version and she said they were so big and heavy she had to ask the delivery person to set them on a table for her. I am well pleased with this order.

Date of experience: June 3, 2017
Susan V.
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The service was excellent
June 4, 2017

The service was excellent. The arrangement was a bit smaller than I anticipated, although it looked great.

Date of experience: June 3, 2017
Jose M.
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My only issue is the pictures shown are only of the deluxe options so if you purchase a lower tier, you really don't know exactly what your basket will look like. However, customer service goes a long way with me and my concerns were responded to in a timely manner.

Date of experience: June 3, 2017
VICTOR C.
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Easy to place an order
June 4, 2017

Easy to place an order. Price of flowers is fine, but when you throw in a $15 "handling fee" well, do the math. The flowers were pretty though!

Date of experience: June 3, 2017
Deneen F.
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No problem
June 3, 2017

No problem

Date of experience: June 3, 2017
Cynthia H.
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Website kept kicking me out and jumping back to the home page
The flowers received were not like the picture. The picture showed long stemmed flowers in a tall vase, very full bouque but the flower arrangement received was about a third of the size in fullness, short stems and a short vase. I was embarrassed that my friend received this from me, it was the most I'd spent on flowers too and was supposed to be special.
When we contacted customer service they offered us a partial refund but I was more upset that I was told that I got my money's worth several times.

Date of experience: June 3, 2017
carlos a.
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I havent recieved my last order yet bit service has been fast and great i hope i recieve last order by the end of the day.

Date of experience: June 3, 2017
Doris K.
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On-line experience was easy and fast
June 3, 2017

On-line experience was easy and fast. Flowers were delivered on time. The flowers were as pretty as the picture I ordered from. I ordered a deluxe display (for a funeral) and was very satisfied.

Date of experience: June 3, 2017
raymond V.
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Easy and fast shopping
June 3, 2017

Easy and fast shopping. Great selections too.
Flowers and balloons were delivered very much on time. Exceed my expectations. Also arrangements were beautiful

Date of experience: June 3, 2017
Keith H.
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My wife was delighted with the beautiful roses.

Date of experience: June 3, 2017
Nanette C.
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Sent to my sister & brother-in-law for their anniversary. They were pleased.

Date of experience: June 3, 2017
Erendira R.
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Lovely and efficient
June 3, 2017

Lovely and efficient

Date of experience: June 3, 2017
Karen C.
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I was very pleased as I had not found a space on the order form to say time I wished product to arrive. I called and explained I needed at a certain time. It was taken care of very efficiently.

Date of experience: June 3, 2017
joanna S.
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Quick and easy wherever i am.i delivery driver even brought them in the pouring down rain. (:

Date of experience: June 3, 2017
L F.
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Have used before and was very happy with the flowers!

Date of experience: June 3, 2017