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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Vicki D.
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My niece said the flowers were very nice
June 6, 2017

My niece said the flowers were very nice. Delivered in Texas, live in Co. Delivered same day as advertised. Will order again from this company.

Date of experience: June 6, 2017
Ben Q.
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Nicely presented flowers and good variety
June 6, 2017

Nicely presented flowers and good variety

Date of experience: June 6, 2017
debi U.
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I got billed 2x to my credit card
June 6, 2017

I got billed 2x to my credit card. I called immediately and they said that the order was not even placed? Odd. I hope i don't need to have a dispute with amex and this company

Date of experience: June 6, 2017
Chris R.
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I liked the overall service but I was disappointed with it being delivered a day early. I did call and they made up for it. I was pleased with the service after the call.

Date of experience: June 6, 2017
Rod B.
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Always been prompt and efficient
June 6, 2017

Always been prompt and efficient

Date of experience: June 6, 2017
Anna B.
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Love the convience and how I am able to send same day

Date of experience: June 6, 2017
Yolanda N.
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I appreciate the coupon and savings
June 6, 2017

I appreciate the coupon and savings. I am not able to afford an expensive gift; however, I wanted to give flowers. You all made that possible and more. Thanks a billion!

Date of experience: June 6, 2017
alese Q.
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A little pricey
June 6, 2017

A little pricey

Date of experience: June 6, 2017
Mimi Y.
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This site was easy to navigate, making it simple to place an order. Instructions were clear and succinct.

Date of experience: June 6, 2017
David Z.
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I've ordered from them in the past, and was satisfied. Thought I'd try them again. The site had several items that "were not available" for the location, but I finally found one that was. I ordered... Found out next day that it was to be delivered via UPS from a floral shop 9 hours away! It was not even a local floral shop. Being that the delivery was UPS, and where I was sending them has a "Mail' room for deliveries other than flowers, I'm not sure when my wife will get her flowers, maybe next day. First representative was inept at best, and put me on hold for 15 minutes before our connection was cut off. I called back and Desiree was much more friendly and did some verification saying the "mail" room guy would hand deliver right away, but an hour an a half later, I presume she still doesn't have it. Site needs to only allow local shops and ensure buyers know before hand if it isn't a local florist. IF I decide to order again, I will NOT be using the website for ordering as I want to be sure the flowers are local delivery.

Date of experience: June 6, 2017
jen C.
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Nice flowers
June 6, 2017

Nice flowers

Date of experience: June 6, 2017
Stella T.
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It wouldn't allow me the amount of letters to sign so I put all the names in the message

Date of experience: June 6, 2017
Tony M.
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Great experience, but the premium pricing did not seem to match the final product presentation. The quality of flowers and arrangement was just okay, but love the same day delivery option.

Date of experience: June 6, 2017
RLW P.
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Fast, efficient, reasonable price...
June 6, 2017

Fast, efficient, reasonable price...she loved them.

Date of experience: June 6, 2017
Rebecca J.
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Quick Easy good value
June 6, 2017

Quick Easy good value. Recipient said they were beautiful. Quick same day delivery.

Date of experience: June 6, 2017
Jim M.
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I paid extra for a premium arrangement
June 6, 2017

I paid extra for a premium arrangement. The flowers arrived with more Green Leaf Filler than there were flowers. The arrangement cost over $70. I could have purchased a nicer bouquet at my local supermarket for about $20.

Never again from this company.

Date of experience: June 6, 2017
Corey A.
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GOOD
June 6, 2017

GOOD - BUT I think you should show cost plus a delivery charged.

Date of experience: June 6, 2017
Kevin J.
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I was disappointed that there was no way to request a time widow while ordering and customer service would only tell me they would be delivered sometime between 9am and 5pm

Date of experience: June 6, 2017
William K.
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Shopping experience was simple
June 6, 2017

Shopping experience was simple

Date of experience: June 6, 2017
Bob Y.
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Wasn't expecting a $15 service and handling fee.

Date of experience: June 6, 2017