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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Dennis T.
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Satisfied
June 18, 2017

Satisfied

Date of experience: June 17, 2017
Katie M.
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Appreciated the arrangement selection and quickness of the delivery!

Date of experience: June 17, 2017
Judy P.
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Quick and easy check-out, although I wish you had pictures of ALL the sizes of arrangements offered.

Date of experience: June 17, 2017
Marjory O.
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Disappointed that delivered flowers weren't as well put together as picture on website... but still nice.

Date of experience: June 17, 2017
Becky T.
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My granddaughter loved the flowers balloons and candy. She just had a new baby boy

Date of experience: June 17, 2017
Barb R.
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This was so much easier than other sites who would not deliver today. The balloon was cuter than expected. The bouquet was not as full as expected.

Date of experience: June 17, 2017
Ms M.
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Everything went well with the exception of my mother receiving a much different color arrangement than I ordered. However, she was still pleasantly happy and customer service pleasantly addressed my concern.
I would use this service again.

Date of experience: June 17, 2017
Vickie A.
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Always Happy with your products and friendly delivery.
Thank you.

Date of experience: June 17, 2017
Karen P.
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My "same-day" delivery was, in fact, delivered the next day. Because this gift was not time-sensitive, that was okay. The customer service rep said she would refund the $2.99 "same-day" delivery fee, which I appreciate. Thank you.

Date of experience: June 17, 2017
M P.
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Recipient delighted!
June 18, 2017

Recipient delighted!

Date of experience: June 17, 2017
RICHARD A.
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YOU GUYS ALWAYS DELIVER!
June 18, 2017

YOU GUYS ALWAYS DELIVER!

Date of experience: June 17, 2017
Marcel S.
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Always great service thank you guys
June 17, 2017

Always great service thank you guys

Date of experience: June 17, 2017
Andrew l.
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Everything was perfectly clear and made it a pleasure to use the website only problem was putting my post code in the zip code as we use letters and I had some challenges putting it in but manages to in the end

Date of experience: June 17, 2017
paul G.
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Would be better if the tracker portion on the website actually tracked worked. Said the flowers order was getting delivered today. But the tracking never moved. But overall. It was really good. Person I sent them to was really happy. Flowers were beautiful. Thanks so much for providing excellent fresh flowers.

Date of experience: June 17, 2017
Becky B.
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Wasn't too happy to have to pay the $12.99 for delivery. I got sucked in with the 1/2 price, then had to pay a ton for delivery. Oh well. I learned my lesson.

Date of experience: June 17, 2017
Rene m.
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Thank you
June 17, 2017

Thank you. They came and looked great very happy

Date of experience: June 17, 2017
Rogelio c.
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It was fairly priced and good
June 17, 2017

It was fairly priced and good

Date of experience: June 17, 2017
Amy k.
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Easy to order and reasonable prices but the product that was delivered looks nothing like what I ordered. It looks like it was thrown together very sloppy. Not pleased and was quite embarrassed by the product. This is exactly why I hate ordering flowers from online!

Date of experience: June 17, 2017
Tammy W.
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I'm in Oregon and I was sending flowers to a friend in Texas. I saw what I liked online and was hoping they would be exactly the same when delivered. THEY WERE! Just beautiful and fresh and perfect.

Date of experience: June 17, 2017
bootsnsaddles Y.
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I realize there must be "service and handling charges" but I think they are quite expensive. Otherwise, I have ordered twice for flowers to be sent to my daughter in the hospital and at her home. I have not personally seen the flowers but she said they were very nice. Delivery was on time and good.

Date of experience: June 17, 2017