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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Charlotte G.
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I ordered certain balloons and they were changed I ordered multi colored ribbons and all white was used

Date of experience: June 22, 2017
James C.
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The flowers were excellent!
June 22, 2017

The flowers were excellent! Delivery was right on time. The vase was a bit small, making the bouquet top heavy.

Date of experience: June 22, 2017
Jessica F.
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The arrangement was beautiful and fresh; I was very pleased with the product. Will definitely order again!

Date of experience: June 22, 2017
Vince V.
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Quick easy and prompt delivery
June 22, 2017

Quick easy and prompt delivery. Flowers were fresh and beautiful. Nice job.

Date of experience: June 22, 2017
karen h.
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Easy to shop when I forgot to send something from the UK

Date of experience: June 22, 2017
Ryan E.
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I liked the selection of bouquets
June 22, 2017

I liked the selection of bouquets.

Date of experience: June 22, 2017
Julie B.
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The flowers were gorgeous!
June 22, 2017

The flowers were gorgeous!

Date of experience: June 22, 2017
MDJ K.
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First time using this service
June 22, 2017

First time using this service. Very pleased.

Date of experience: June 22, 2017
bill w.
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Easy website to use, great value smooth delivery.

Date of experience: June 22, 2017
Dena O.
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Very disappointed with my order, it was supposed to arrive the day before it actually did which was his actual birthday, I kept trying to track my order and it would just say out for delivery, when I actually was able to call I was put on hold for over 20minutes to find out that there was a problem and that this would not get delivered until the next day. While they tried to say they would credit me the delivery fee and give me a discount does not help the fact that he received Happy Birthday balloons on the day that was not even his birthday!

Date of experience: June 22, 2017
Samantha R.
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Best arrangement yet!
June 22, 2017

Best arrangement yet!. Same day could not be honored and flowers were delivered next day.

Date of experience: June 22, 2017
Kristina O.
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I have ordered flowers before that were very accurate to the photo at from you flowers. However, this particular order did not contain all the flowers a premium selection was depicted as containing. I paid way too much for a very small bouquet. I am very disappointed.

Date of experience: June 22, 2017
Lisa B.
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I wish the pictures didn't show the deluxe but then upcharge when you click on it to actually pay for what you see.

Date of experience: June 22, 2017
Chris Y.
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Great service
June 22, 2017

Great service. Easy to use.

Date of experience: June 22, 2017
Gayle H.
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Hiding the delivery charge until the final payment page turned a joyful shopping experience into anger over the apparent "Bait & switch". It's unlikely I will shop here again. Adding to this was an addition $7.99 charge to delivery prior to noon (which I did not select).

The order did arrive on the scheduled day, but not until 5pm. (If this was being delivered to a business, I'd be very skeptical of them arriving prior to closing.) While the roses did meet the description on the website, quite a few already had brown edges. Most have seemed to bloom over the days following delivery, which was a relief.

The most disappointing factor was the bouquet in the vase did not at all resemble the online sample photo. The photo showed a very full and complete arrangement. However, the dozen roses arrived with virtually no greenery to make for a "full" arrangement. Rather, it was simply 12 stems in a vase that accounted for roughly only 1/3 of the vase. Please show more realistic photos or send smaller vases.

Date of experience: June 22, 2017
Neal S.
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First time ordering seemed to go smooth
June 22, 2017

First time ordering seemed to go smooth

Date of experience: June 22, 2017
Marie E.
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Great experience, like the idea of the flower cake

Date of experience: June 22, 2017
Kim I.
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Great experience, easy to use, tad pricey
June 22, 2017

Great experience, easy to use, tad pricey.

Date of experience: June 22, 2017
todd c.
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Ordered flowers for my Anniversary, they tried to drop them off when my wife ran out for coffee, dident even try to call or anything.

Asked for my money back and they did send a refund but they did not not say anything like sorry we dident get your wife the flowers you ordered for her special day!

Date of experience: June 22, 2017
Omo L.
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What is the $14.99 handling fee for?
June 22, 2017

What is the $14.99 handling fee for? That was not acceptable but too late to shop around.

Everything else was excellent except i can't get over the $14.99 handling charge.

Date of experience: June 22, 2017