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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Regina S.
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Shopping experience is good
June 29, 2017

Shopping experience is good. The service and handling fees are expensive. That should be known upfront when order begins. Its a shock when you review order and order has increased 15.00 more than expected.

Date of experience: June 28, 2017
Bart B.
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Don't get so bossy with your surveys!
June 28, 2017

Don't get so bossy with your surveys!

Date of experience: June 28, 2017
Mary S.
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Ordering process was simple and like being able to see all that's available. Prices seem reasonable. Hopefully the order looks as good when delivered as it does online.

The recipient was very happy and said they were beautiful.

Date of experience: June 28, 2017
Denese C.
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My friend received the flowers last week, which were left on her front porch since she was out of town several days attending her mom's funeral. I would have like to be informed that your company left them on the front porch, or at least leave them with a neighbor. I was very happy when she called me to let me know she received them and they were as she quotes "beautiful!'
Thanks for your assistance with this matter.

Denese Clare

Date of experience: June 28, 2017
JP B.
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Thought the service charge for local florist was a little exorbitant. But overall satisfied.

Date of experience: June 28, 2017
Pamela O.
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It was beautiful, arrived in perfect form
June 28, 2017

It was beautiful, arrived in perfect form. Among other flowers it stood out in beauty and aoma. It's one thing to be beautiful, but to have the smell of heaven with it! I added a couple bamboo with orange seashells and starfish to personalize it for my dad.

Date of experience: June 28, 2017
Lula E.
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The process was good, but I was disappoint on how it looked on website to the actual product. My credit was not deducted from my Balance also. The flowers were not professionally arrange. It look like I had purchase flowers and put into a vase.

Date of experience: June 28, 2017
Alex C.
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Very disappointing
June 28, 2017

Very disappointing. Bad service and even worse product. Website shows nice big flowers. I paid close to $50 (not knowing there was a high shipping and handling fee until check out) and when the flowers arrived, a whole day later when it was supposed to be same day delivery for my grandmother's birthday, they looked like a cheap $#*! arrangement you can find at Kroger for $20. What a scam. Disappointed. Will never order or refer this business to anyone i know.

Date of experience: June 28, 2017
maureen c.
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Don,t use anyone else
June 28, 2017

Don,t use anyone else. Great selection for years

Date of experience: June 28, 2017
Loretta S.
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Great thanks so much!
June 28, 2017

Great thanks so much!

Date of experience: June 28, 2017
James U.
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}The flowers arrived next day as promised and they were beautiful.

Date of experience: June 28, 2017
Weisong L.
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Great service, really like so far
June 28, 2017

Great service, really like so far

Date of experience: June 28, 2017
Thomas W.
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Just too easy
June 28, 2017

Just too easy

Date of experience: June 28, 2017
allen l.
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Excellent, beautiful arrangement that thrilled my wife. It was a late request and delivered early. GREAT

Date of experience: June 28, 2017
kelly S.
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Overall good experience
June 28, 2017

Overall good experience

Date of experience: June 28, 2017
AC C.
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Very detailed and helpful...
June 28, 2017

Very detailed and helpful...

Date of experience: June 28, 2017
Sione H.
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Great
June 28, 2017

Great
Thank yiu

Date of experience: June 28, 2017
Julie C.
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Super simple to order on-line
June 28, 2017

Super simple to order on-line. My mom said the flowers arrived fresh looking and beautiful!

Date of experience: June 28, 2017
C M.
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Excellent quality and price
June 28, 2017

Excellent quality and price. Exactly as described.

Date of experience: June 28, 2017
Susan C.
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Very easy to order and a great selection to choose from. My first time to order from you. It is for my daughter in N.C. And I live in Florida. Hope they are beautiful for her 50th birthday!

Beautiful arrangement and something different, my daughter loved the birthday cake arrangement! Will be ordering from you again. Thanks alot!

Date of experience: June 28, 2017