On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you. I am glad the florist used the blue container. I had hoped that they would make it look more like the picture...but mom loved it! So great job!
Great!
Didn't anticipate the additional service/handling fee. I feel like it should be included in the pricing.
Even though I didn't see the bouquet, the recipient said they were beautiful. Thank you for making it easy to send someone flowers.
Great
Sent to my girlfriend
No problems... Excellent
Quick, easy and reliable
Beautiful arrangement but thought it was a little pricey for what we got.
Whole shopping experience was great
Most times I don't see the product delivered to see if it even looks like the picture advertised. Main thing though, is how my Mom likes them. And she loved them. So I will definitely use you guys again. Thanks again.
Surprised by hidden taxes and fees at the end.
My DIL's father passed away, and I wanted to send her flowers (2 time zones away), while she was with my son, before going home 2 days later. I called and talked to a service rep, to make sure they knew to take it to the concierge. Double checked they did same-day, and picked the bouquet based on selections available for same day. This is at 2:45 pm delivery location time. At 3:34 pm (deliveries are made until 6 pm) local delivery time, an e-mail was sent saying that they would not be able to deliver, but would try the earliest they could the next day - 07/01, and they would refund the $2.99 same day fee. Even tho they had 2 phone numbers for me, they didn't call, so I didn't get the e-mail until after work, now too late to try calling local florists. I called customer service, who looked up the order, and said their local florists were too busy, and couldn't do it same day. When asked why they didn't call me - no reason or excuse. When asked when it would be delivered the next day, just said before 5 pm. I pointed out she was leaving the following morning & couldn't take them with her - so why bother! He sent a note to the florist that it needed to be delivered before noon, and to call me if it wasn't, however as all they seem to do is send notes, not actually guarantee anything, I'm not holding my breath. Offered to upgrade the bouquet, but no other refund or compensation offer. Also, the order didn't have the delivery notes, so had to explain it all again. I don't know where their call center is, but they had no idea of the time/distance differences, suggesting I could be there to verify the delivery (I am over 1000 miles away).
Will not use this service again, absolutely not impressed.
It was sent to a family member and they were very pleased.
I found this site to be quick and easy. Let's hope your flowers are as pretty as they look. I will have to wait and see what recipient has to say.
The flowers were lovely. Arrived as stated and were much appreciated. Thank you.
Almost looked like the picture, the handling fee at the end surprised me
Surprise $15 processing fee is a joke. Advertise it up front.
Also flowers were way different colors than advertised. I understand there will be some variance, but I got yellow instead of purple.
I coldn't wait for the recepient to receive her birtday gift. I very disappointed with the delivery because the product i paid for was not was delivered. It was very cheap looking which was very different from the display online. I thought I had made great deal but now I feel I was cheated
Fast and Easy! Flowers have been very nice
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members