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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Francis C.
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Very smooth ordering, grade-A merchandise
July 6, 2017

Very smooth ordering, grade-A merchandise. Third shopping experience with you is happy once again!

Date of experience: July 6, 2017
Sharla T.
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Very easy to navigate
July 6, 2017

Very easy to navigate. I have ordered flower before and they are beautiful

Date of experience: July 6, 2017
Maude W.
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I ordered an Orchard fresh fruit basket with same day delivery. An email was sent saying it would not be delivered until the next day. When it DID arrive, there was no balloon, which I paid extra for. When I called customer service, I was told the balloons were out of stock which was incorrect. Next time, I will go elsewhere. Two refunds on 1 order...same day delivery fee and missing balloon. I would rather have my order fulfilled as promised instead of refund as only option.

Date of experience: July 6, 2017
Patricia N.
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Experience was great!
July 6, 2017

Experience was great! Only took a few hours to deliver the flowers!

Date of experience: July 6, 2017
Fahad K.
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Overall shopping experience is acceptable however I don't understand $14.99 handling fee per item. I have shopped from other online floral shops and never had to pay handling fee of $14.99 per item. Not to mention the handling fee is not added to my cart until right at the end of my order after I have made all my selections. I am looking forward to the delivery of my order and hope they are prepared with perfection for the cost that I am having to pay for the entire order.

Date of experience: July 6, 2017
Denise G.
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Fine
July 6, 2017

Fine

Date of experience: July 6, 2017
Lisa H.
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Fast and great value
July 6, 2017

Fast and great value - beautiful arrangement

Date of experience: July 6, 2017
Dan G.
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Y'all delivered the same day exactly what I wanted, thank you.

Date of experience: July 6, 2017
Jennifer W.
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The delivery and flowers met my expectation
July 6, 2017

The delivery and flowers met my expectation

Date of experience: July 6, 2017
Angela M.
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So far so good, easy to order
July 6, 2017

So far so good, easy to order.
My customer was so pleased with the order, she said it was beautiful. Thank you!

Date of experience: July 6, 2017
Barbara R.
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Buena oferta
July 6, 2017

Buena oferta

Date of experience: July 6, 2017
tina O.
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This was so easy
July 6, 2017

This was so easy. I loved the Amazon pay option

Date of experience: July 6, 2017
Nanci R.
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While my online order was simple the flowers arrived very wilted. I would not recommend or use this site again.

Date of experience: July 6, 2017
Ed W.
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Sent the flowers to a friend in the hospital. She said they were wonderful.

Date of experience: July 6, 2017
Joe E.
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Was hesitant that my order would not be delivered on time since I put in the order the night before, but the flowers arrived the day I requested and looked very nice. Satisfied customer and would order again.

Date of experience: July 6, 2017
Hector G.
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Easy and user friendly website
July 6, 2017

Easy and user friendly website. Suggest you show or disclose all charges up front,such as the handling fee of $14.99 and the sales tax.

Date of experience: July 6, 2017
Dave C.
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Good service
July 6, 2017

Good service

Date of experience: July 6, 2017
Linnea L.
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Better chocolate in chocolate basket
July 6, 2017

Better chocolate in chocolate basket.

Date of experience: July 6, 2017
NH Z.
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The experience was a very BAD one
July 6, 2017

The experience was a very BAD one. The flowers were not delivered on time as promised on the web site. They were ordered before the 3 pm deadline for same day delivery however they were not delivered until TWO full days later. Very dissatisfied and I have been a customer for a long time.
N. Hyre

Date of experience: July 6, 2017
sreuwer M.
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I wiwho filled the order
July 6, 2017

I wiwho filled the order
Ll be anxious to see what the flowers are like Them I will decide if I will purchase againI

Iwas pleased with the order and will continue to order if the delivery fee is reasonable, since I live very close to the florist

Date of experience: July 5, 2017