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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tammy G.
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The flowers arrived as ordered
August 6, 2017

The flowers arrived as ordered

Date of experience: August 6, 2017
Irina Q.
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Meanwhile it was on time
August 6, 2017

Meanwhile it was on time. Thank you

Date of experience: August 6, 2017
Carolyn B.
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Couldn't go back to order.Y out said you would give me an extra 20% off and it would auto take off. It did not please adjust.

Date of experience: August 5, 2017
Chris I.
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I liked that you quickly offered me free handling but that fee didn't show up to end.

As for the actual delivery, it got confusing. I received an email saying the flowers were delivered before they actually were. The customer service representative was helpful in figuring out why this happened but the surprise was somewhat ruined.

However, when they finally arrived I was told they were beautiful, fresh and the flourish did a nice job.

Date of experience: August 5, 2017
kim l.
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I thought the delivery and handling charge was ridiculous to show up after the credit card info was imputed. So flowers that were $31.00 on your web page ended up $53.67

Date of experience: August 5, 2017
Michael M.
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The flowers that were delivered were noy even close to what I ordered. This is not the first time this has happened with this vendor

Date of experience: August 5, 2017
tarenia V.
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Overall good experience and fast delivery time
August 6, 2017

Overall good experience and fast delivery time.

Date of experience: August 5, 2017
Audrey R.
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When the ups man showed up with my daughter's flowers her eyes lit up

Date of experience: August 5, 2017
Mark O.
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You make it so easy to order, thanks
August 6, 2017

You make it so easy to order, thanks.

Date of experience: August 5, 2017
Timothy S.
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Satisfied so far..
August 6, 2017

Satisfied so far. (Update) Delivery was quick and the flowers looked just like the photos!

Date of experience: August 5, 2017
Deana H.
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Easy to use site with good prices!
August 6, 2017

Easy to use site with good prices! I had to change the delivery address at the last minute and they were able to deliver on time to the new address. Flowers were beautiful!

Date of experience: August 5, 2017
Lynette B.
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So easy to order, and I am confident it will be perfect, and delivered on time. Have not been disappointed yet, and have ordered from your company several times now.

Date of experience: August 5, 2017
Irene L.
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The flowers were beautiful
August 6, 2017

The flowers were beautiful. Received a pic and they were beautiful.
Will definitely order from you again.
Thank you.
Irene Lehman

Date of experience: August 5, 2017
Gwen H.
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The flowers were delivered timely; and from what I've been told, they were truly beautiful.

Date of experience: August 5, 2017
Monica H.
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Good but shipping is high
August 6, 2017

Good but shipping is high.

Date of experience: August 5, 2017
Carmon W.
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Very quick delivery time
August 6, 2017

Very quick delivery time.

Date of experience: August 5, 2017
Alby A.
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Great service, perfect flowers and the best price. Thank you!

Date of experience: August 5, 2017
Eva T.
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My friend loved the bouquet
August 6, 2017

My friend loved the bouquet

Date of experience: August 5, 2017
Hummingbird F.
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Easy site to navigate and order from, nice selections to choose from too.

Date of experience: August 5, 2017
Melinda G.
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First time I have ordered I will wait an see how fresh an pretty the flowers are. I do feel you could be a little less expensive on your delivery prices. Thanks so much Melinda G.

Date of experience: August 5, 2017