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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dianne J.
0 reviews
0 helpful votes
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Thank You!
August 8, 2017

Thank You!

Date of experience: August 7, 2017
June C.
0 reviews
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Hopefully the flowers will look as pretty in person as they do in the picture... and they did... just beautiful! Thank you!

Date of experience: August 7, 2017
Hermann H.
0 reviews
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Service Fee too high
August 8, 2017

Service Fee too high

Date of experience: August 7, 2017
Janice R.
0 reviews
0 helpful votes
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I was unable to edit my order without going out of the cart. That would have helped me keep my cost down at checkout. However, now that I've seen the delivered product I'm thrilled!

Date of experience: August 7, 2017
andrea N.
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Wasnt what i expected for $70
August 8, 2017

Wasnt what i expected for $70

Date of experience: August 7, 2017
Susan F.
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I ordered from you because you advertised same day delivery.
I needed them sent to the Family due to a sudden death.
They did not arrive as promised on the day of the funeral.
They arrived the next day.
I was not happy.

Date of experience: August 7, 2017
Arletty R.
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I didn't like that I had to restart my order after I was already on the shipping portion. Which took off a discount I had, thankfully I remembered the code Google provided. Also, i tried calling the store about a question having to do with the order (when my order was cleared online) and no one answered the phone. Other than that, I'm pleased with the over all order.

Date of experience: August 7, 2017
Samantha G.
0 reviews
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Very satisfied with my purchase!
August 8, 2017

Very satisfied with my purchase!

Date of experience: August 7, 2017
Missouri
1 review
1 helpful vote
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AWFUL Experience
August 8, 2017

I ordered flowers for same day delivery, I paid extra for same day. I tracked my order and by 6pm they still were not there. I called customer service and they could not answer any of my questions, just that they couldn't get a hold of the florist. TERRIBLE CUSTOMER SERVICE! I will never order from this company again. They were extremely unprofessional and I was extremely disappointed. Do not order anything from them!

Date of experience: August 7, 2017
Linda F.
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Thank You for creating such beautiful arrangements when I need them.
Beautifully Done.
I hope this looks better then the photo like my previous orders as I'm not sure how the finished product was as I did not receive a photo like I usually do.

Date of experience: August 7, 2017
Janice m.
0 reviews
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Beautiful flowers at great prices!
August 7, 2017

Beautiful flowers at great prices!

Date of experience: August 7, 2017
Gwen S.
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Pictures of the flowers are very different from what was delivered. But still nice. Just

Date of experience: August 7, 2017
Jay S.
0 reviews
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Simple navigation for online ordering
August 7, 2017

Simple navigation for online ordering

Date of experience: August 7, 2017
marilyn j.
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Recipient was very satisfied with flowers in Smiley Cup. Will order from your establishment again. Thank you.

Date of experience: August 7, 2017
Morgan H.
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Very good!
August 7, 2017

Very good!

Date of experience: August 7, 2017
Tom M.
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Did not see product
August 7, 2017

Did not see product. Do not know when delivered

Date of experience: August 7, 2017
jose r.
0 reviews
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Easy and fun
August 7, 2017

Easy and fun.

Date of experience: August 7, 2017
New Jersey
1 review
1 helpful vote
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I placed an order to have birthday flowers sent to my friend. They were supposed to have been delivered the same day. I even called to confirm the time of delivery etc... then about 3:20 pm I received an email that they were not able to deliver my flowers until the following day. I was so upset and thought that this place functions so unprofessionally. Needless to say I cancelled my order and requested for a full refund. Now I have to scramble through town to get my friend a birthday gift and get it to her in which she lives over an hr away. I should have just listened to the previous reviews and ordered from somewhere else. Don't waste your time. They will tell you one thing and do another. So dissatisfied and disappointed.

Date of experience: August 7, 2017
Texas
1 review
1 helpful vote
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Too much hassle
August 8, 2017

I ordered some flowers I liked for my cousin's funeral. The first person I spoke to, who I placed the order with had a very heavy accent so it was a little hard to understand her. What's worse was she couldn't understand me and got the information that I gave her wrong, from my email address, to my last name, to the street name of the funeral home. I got off the phone with her not knowing about the errors but I never received a confirmation email from them. I called back the second time and the other representative told me about the spelling in my email and last name. I thought I had the spelling corrected and was going to receive my email confirmation but I had to call the third time. I spoke to the third rep and I kept asking him to spell me the info that I thought I corrected and asked him for the confirmation email. Well I received the email (finally) and when I went to the funeral home, I have to admit the flowers were beautiful (that's why I'm giving them a 3 at the most) but became angry quickly when I saw in the card that they never corrected the spelling on my last name. Next time, I'd rather pay the extra buck and go to a florist personally to order flowers rather than to go through this again. It's not really worth it.

Date of experience: August 7, 2017
sandra w.
0 reviews
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Easy to order
August 7, 2017

Easy to order. Hope arrangement is very nice since it is for a family member

Order was received by family member on time and was very nice. Thank you.

Date of experience: August 7, 2017