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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jason Y.
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Simple and quick to order and recieve
August 12, 2017

Simple and quick to order and recieve. I liked the call when it was delivered. The only things wrong was my wife's name was spelled wrong and the flowers recieved looked old and not as fresh. Still beautiful though.

Date of experience: August 12, 2017
Debra M.
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Please don't make promises you can't keep
August 12, 2017

Please don't make promises you can't keep. I really wanted to get my order to my recipient yesterday. It's just disappointing. You should have a practice that alerts the customer if the order is placed after a certain time, it won't be delivered that day.

Date of experience: August 12, 2017
Carol O.
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So easy!
August 12, 2017

So easy!

Exactly what I wanted! Thank you much!

Date of experience: August 12, 2017
Philip M.
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Handling charge is too high
August 12, 2017

Handling charge is too high.

The lilies did not last even a day. All other flowers are fine, but had to pull the lilies out this morning and throw them away. It still looks nice, but I paid for the lilies too.

Date of experience: August 12, 2017
Kathleen C.
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I liked that I didn't have to pay a handling fee and delivery fee! Only after I cancelled first order tho then I got a email to come back! Flowers were very pretty'

Date of experience: August 12, 2017
John E.
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Nice and easy to use
August 12, 2017

Nice and easy to use. In future I would like to customize a bouquet is that a possibility

Date of experience: August 12, 2017
Megan G.
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Made my life easy!
August 12, 2017

Made my life easy! Thank you!

Date of experience: August 12, 2017
Micheal P.
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Flowers were not delivered on time even though I paid extra. Resolution offered wasn't acceptable.

Date of experience: August 12, 2017
nigel S.
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Not all places deliver to hotels so very pleased you do been told there beautiful thank you

Date of experience: August 12, 2017
TAMMY U.
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Flowers were awesome although it should have been in a basket and not in a vase but the flowers were beautiful balloon was awesome timing was perfect price was great I will order from you all again thank you so much

Date of experience: August 12, 2017
California
1 review
1 helpful vote
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Im very disappointed in the fact that i placed an order with them as a surprise for my wife that was supposed to be delivered 08/13/17 but without informing me they delivered it and she wasnt even at work. I feel if they aren't open on sundays then you shouldn't have a selection for sundays on their delivery dates section. What if neither of us was at work not to mention once i told their delivery guy my address he said they dont deliver to Easley this was the worse experience I've ever been involved in and ill never spend my money with them again

Date of experience: August 12, 2017
Sharon M.
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Easy & quick
August 12, 2017

Easy & quick. 1st time ordering. Hopefully the flowers look as good as the picture! Flowers were very nice but arrived late in the evening and were left outside overnight. The recipient didn't find them until the next morning. Delivery is supposed to be by 6pm.

Date of experience: August 12, 2017
Chris F.
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Beautiful plant arrangement
August 12, 2017

Beautiful plant arrangement.

Date of experience: August 12, 2017
Rocky G.
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...
August 12, 2017

Date of experience: August 12, 2017
Lillien W.
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All went as expected, which says a lot in the era of diminishing service. Thanks!

Date of experience: August 12, 2017
Libby A.
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I do not care to comment at this time
August 12, 2017

I do not care to comment at this time.

Date of experience: August 12, 2017
Debbie H.
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Very easy
August 12, 2017

Very easy - delivery as expected.

Date of experience: August 12, 2017
Mary A.
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The recipient of the flowers was delighted
August 12, 2017

The recipient of the flowers was delighted. I would definitely use this service again.

Date of experience: August 12, 2017
Tammy B.
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The flowers were beautiful
August 12, 2017

The flowers were beautiful. My daughter loved them!

Date of experience: August 12, 2017
Dalya H.
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I sent the flowers to my daughter and son-in-law
August 12, 2017

I sent the flowers to my daughter and son-in-law. They said they were very nice and were pleased by them. Ordering was easy and your flowers are very nice. The price was not cheap, but reasonable. I had a good experience and will order from you in the future.

Date of experience: August 12, 2017