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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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mk Q.
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Any comments I have were given during my conversation with your Customer Service Department.

Date of experience: August 14, 2017
carolyn g.
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I was very satisfied with the ordering process and the delivery time. The recipient was very pleased.

Date of experience: August 14, 2017
Leann M.
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Was glad to see last minute orders available
August 15, 2017

Was glad to see last minute orders available.

Date of experience: August 14, 2017
becky Q.
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Thank you it was very easy to order on line
August 15, 2017

Thank you it was very easy to order on line

Date of experience: August 14, 2017
Richard H.
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The prices for shipping are high
August 14, 2017

The prices for shipping are high. You don't see the total price until the very end, navigating your site is hard, and the no pictures for the upgraded arrangements, If I am paying more for them I should at least get an idea of what I paided extra for.

Date of experience: August 14, 2017
Robert Q.
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All is good, wife is happy...
August 14, 2017

All is good, wife is happy...delivered on time...

Date of experience: August 14, 2017
Raffaella T.
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A really great service!
August 14, 2017

A really great service!

Date of experience: August 14, 2017
Farman R.
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Good service
August 14, 2017

Good service.

Date of experience: August 14, 2017
rick a.
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Excellent transaction
August 14, 2017

Excellent transaction

Date of experience: August 14, 2017
Deborah A.
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They were as described
August 14, 2017

They were as described. A beautiful bouquet for the price.

Date of experience: August 14, 2017
Debra S.
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Thank you customer service for replying to my concerns.

Date of experience: August 14, 2017
Angus M.
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Good price range to choose from; What is delivered is just like the photos on the site; Same day Sunday delivery was just $2.99 extra!

Will definitely use again.

Date of experience: August 14, 2017
BILLYE J.
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Shipping costs are high
August 14, 2017

Shipping costs are high

Date of experience: August 14, 2017
lisa L.
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As usual I trusted you and shouldn't have
August 14, 2017

As usual I trusted you and shouldn't have. The flowers were a day late so my son did not get them until Monday as he was going away for the weekend.
Apparently the person who created the arrangement really likes Orange. Because orange and a dash of pink is what he got.

Date of experience: August 14, 2017
Mike A.
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Terrible, paid for same day delivery, never delivered. When I called to check why, they said that the shops were too busy. So they ruined my anniversary. Supervisor wouldn't even pick up the phone to speak to me. Don't order from this site, they don't care about their customers. Oh yea did pay the extra price for same day delivery too. Still nothing. They didn't even call me to advise me that it could not be delivered. Again terrible.

Date of experience: August 14, 2017
Cipriano B.
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Service was great I would order from again...
August 14, 2017

Service was great I would order from again Thanks

Date of experience: August 14, 2017
Cindy H.
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Beautiful flowers-neglect to tell you there is a $14 handling fee UNTIL your checking out!

Date of experience: August 14, 2017
Nancy G.
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I thought I ordered the medium arrangement but it seemed as if it was the small. It did arrive very very quick though.

Date of experience: August 14, 2017
Nancy G.
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Very user-friendly website
August 14, 2017

Very user-friendly website. I will use it again.
The arrangement wasn't exactly like the picture but was ok. I was disappointed but I ordered at the last minute and they delivered in good time.

Date of experience: August 14, 2017
Cynthia S.
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Beautiful!
August 14, 2017

Beautiful! And it arrived before my mom went off to her birthday luncheon. Really glad I could send her something special from two states away!

Date of experience: August 14, 2017