On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice flowers, delivered on time. Thanks
Delivery was not as promised. It came the next day.
ORDER WAS DELEIVERED ON TIME
Great the best place to buy flowers
Free shipping was offered!
Gift recipient advised fruit/snack basket was awesome!
Ordering was easy but the item arrived in a basket instead of the dish as per the photo (and name of the arrangement). I specifically didn't want a basket. Called after I received a photo from the receipiant and they explained that in the future it would be best to call the 800 after placing online order so they can put a note on the order. They gave me a 20% refund for the issue. The plants were as shown just wish it had been packaged per the photo. If the item didn't arrive in a basket I would have given this 1st order five stars on all accounts.
Wasn't expecting such a high service fee. Almost $20 just for fees and taxes for a $30 bouquet.
Would be nice to have a comment box so I could have told you what time the funeral is so flowers are delivered in time. Service is 1pm.
Your team followed up and let me know the flowers were delivered before the funeral time. However, I just wish I knew if it was the actual purple & yellow flowers I ordered, or if it ended up being plants, that I had written back and indicated if plants were easier to do to get to the service in time the next day, that was what I requested. So I do not know what was delivered.
Karen Myers
Great and reliable service. Fast delivery. Sent birthday flowers in the morning and my cousin received them in less than 4 hours. She loved them!
Waiting till delivery day
Delivered to friends for sympathy.
My son loved his surprise! Thank you!
The delivery time was a day late
I thought you promised free delivery? So, Service handling is a different name of the same charge?
Also, it happened to be smaller than I thought, couldn't understand the actual size
Flowers were fresh and pretty.
The product that I ordered was not the product that my boyfriend received. Highly disappointing and false advertisement is unacceptable.
A little pricey but delivery was on time and recipient was pleased.
Any comments I have were given during my conversation with your Customer Service Department.
I was very satisfied with the ordering process and the delivery time. The recipient was very pleased.
Was glad to see last minute orders available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members