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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jeanne M.
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Easy and efficient
September 8, 2017

Easy and efficient. Receiver of the flowers was happy. Will shop again. Thank you!

Date of experience: September 8, 2017
Kristen f.
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Did not look like the pic but its ok...
September 8, 2017

Did not look like the pic but its ok...

Date of experience: September 8, 2017
Emery V.
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Great as always!
September 8, 2017

Great as always!

Date of experience: September 8, 2017
Suzan E.
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Well got a confirmation email it was delivered and when I called the person they have not received, it was close to 30 mins after I got email that they actually received. I would recommend not sending the deleived email until you have it at the right place and to the right person before sending that email

Date of experience: September 8, 2017
Dana B.
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Easy ordering and chose an item that was guaranteed to be same day delivery, but it was not delivered until the next day - a little disappointing. Orchid and greenery were beautiful though.

Date of experience: September 8, 2017
Bernadette S.
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The order had the wrong recipient name
September 8, 2017

The order had the wrong recipient name. I am certain it was my error. Because of this, the order was not delivered. I phoned the 800 number. I spoke with the service contact and explained my concern. She was extremely helpful. Within the hour, the correct recipient received her flowers. Thanks so much to her.
Bernadette

Date of experience: September 8, 2017
Alison M.
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Flowers came within four hours of order and my sister said they were beautiful :)

Date of experience: September 8, 2017
Michael B.
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AA
September 8, 2017

AA

Date of experience: September 8, 2017
William m.
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The product was great the delivery and tracking of delivery was terrible

Date of experience: September 8, 2017
Atiba L.
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Perfect surprise gift for my wife for our anniversary

Date of experience: September 8, 2017
Frank M.
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Very easy to order, quick and affordable
September 8, 2017

Very easy to order, quick and affordable.

Date of experience: September 8, 2017
Sarah W.
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Had some delivery problems but worked out ok
September 8, 2017

Had some delivery problems but worked out ok.

Date of experience: September 8, 2017
diane Z.
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So far, ordering was very easy and fast
September 8, 2017

So far, ordering was very easy and fast.

Date of experience: September 8, 2017
Tracy V.
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The recipient stated the flower arrangement was beautiful, which makes me very pleased with my experience with fromyouflowers.com.

Date of experience: September 8, 2017
Amanda C.
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X
September 8, 2017

X

Date of experience: September 8, 2017
Dawn V.
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Thank you for making the process seamless
September 8, 2017

Thank you for making the process seamless

Date of experience: September 8, 2017
Tom V.
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Excellent job she loved it
September 8, 2017

Excellent job she loved it

Date of experience: September 8, 2017
Julie W.
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It was good
September 8, 2017

It was good. My step mom loved them! Thank you

Date of experience: September 8, 2017
Michelle T.
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What you represent on your site and what is delivered are drastically different. Will NOT use your service, buy your products or recommend you.

Date of experience: September 8, 2017
Sondra B.
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So far my shopping experince has been good, just need to see if it was worth my money if they are delivered on time and to the right person.

Date of experience: September 8, 2017