On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My girlfriend loved her flowers and flowers were delivered in a reasonable timeframe. The only downside is the shop/person who filled out the card that came with the flowers needs to work on handwriting. That would be the only negative.
I placed an order for two bouquets for the same recipient; a new set of twins. I assumed that FROMYOUFLOWERS would have taken note of that. Surprisingly, the orders were sent to separate florists for fulfillment. The "Baby Girl" order arrived fresh and with a card, as requested. The "Baby Boy" order had damaged, limp lillies and there was no card attached. Funny thing is, the delivery drivers arrived at the hospital guest desk at the same time I did. The driver of the fresh bouquet pointed out the spent lillies to the other driver. He said he was just a contracted driver and could do nothing. The fresh bouquet came from a long time, reputable florist. There was no indication of where the other came from. I wish I had asked him. This is my second time using this service; I will consider them again in the future but would call them with special instructions as they have no space to enter special remarks.
First time ordering and it went very well. Definitely ordering from them again
It's easy and the prices are reasonable!
It was great
I wish more had been done to deliver on the date ordered, but I understand. Overall I am pleased.
It's great and very affordable
All perfect, thanks.
It was very easy but my grandmother called me when she got her flowers and said they were beautiful but i paid extra for a vase with a photo on it and she didnt receive that. She received the flowers wrapped in paper but no vase with a paper copy of the picture. I am not pleased and hope to have a refund on what i paid extra.
I received four calls from what appeared to be a call center in another country (two from people difficult to understand and none of them knew that others had called until I told them). The flowers were never delivered even though all information was provided and verified twice. I cancelled order and placed with another company who had no trouble and delivered within hours of me placing the order. Not impressed!
This arrangement is for a home-going/funeral service at 1:00 PM Friday, 09/22/17. Thank you for your consideration and service. *******850
This is the second time I have used your site and the other flower were just like the picture. Will use you again.
Arrangement depicted in online photo is only very top of choices available, lower priced ones no where near as grand looking. Custom vases are not worth the additional price charged - a simple printed photo rolled up inside a plain clear vessel could be done at home for much less than $13! Overall prices are high, so only worthwhile in a pinch when you need a quick order fulfilled at the last minute. But then you still have to do with UPS or the like being late in delivery. Even though I get some of what I'm hoping for each time I order I'm always left feeling I should have gotten substantially more for the price paid.
Easy
I was surprised the flowers were delivered by UPS - the gift loses something not coming from a local florist. Plus, it appears the flowers were left on the front porch - hope the vase was included - and I wasn't sure the elderly intended recipients found them until several hours later. I await their response for details.
These flowers were for my Grandmothers funeral service and arrived after the ceremony. I was so dispointed because my Grandmother was 101 years old and there were just family in attendance, all of her friends had already pasted on. The absence of flowers were a Big distraction for me. The arrangement was nice but they were ordered for her service as there were no graveside services. I called this morning and was given a 20% Discount that will be refunded to me. Thank you for that but I sincerely hope your florist contractors understand the importance of their deliveries in the future, especially when your website asks for a funeral service time.
Easy...delivery was quicker then expected.
They looked very nice
Used the Groupon.com site and save delivery! Thanks for partnering with them:0)
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members