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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michelle v.
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It was nothing to do with the flower shop chosen...
September 25, 2017

It was nothing to do with the flower shop chosen... It was the web site info that got it all wrong...I was charged same day delivery didn't get it until next day. No fee refunded for that and it was a happy birthday bouquet which was never requested. Like I said I don't blame the shop that delivered the order only the communication

Date of experience: September 25, 2017
Ron S.
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Beautiful display, thanks!
September 25, 2017

Beautiful display, thanks!

Date of experience: September 25, 2017
gretchen Z.
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I ordered a Thank you balloon (double checked and confirmed that is in fact what I ordered) but the delivery included a "thinking of you" balloon. Everyone is stopping by my colleague's desk to ask "what happened" and say "Is everything ok", which is not an added benefit. Luckily it was not a reverse situation where we had ordered a sympathy balloon and they sent a thank you. Could you imagine?

Date of experience: September 25, 2017
Jan C.
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I am very impressed with the time frame to be delivered.
I was not pleased with the actual flowers. They were not the fall bouquet described at all

Date of experience: September 25, 2017
ARIEL F.
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FOUND YOU GUYS ONLINE AND IT WAS SIMPLE AND YOU GUYS SEEM TO HAVE GREAT DEALS

Date of experience: September 25, 2017
Juan F.
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Thank you for making it so easy...
September 25, 2017

Thank you for making it so easy... a lifetime customer!

Date of experience: September 25, 2017
Kristin S.
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Thanks for cheering my VP up!
September 25, 2017

Thanks for cheering my VP up!

Date of experience: September 25, 2017
lyn K.
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The flowers that were delivered did not look like the picture that I ordered - there were less flowers

Date of experience: September 25, 2017
Tom W.
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The chocolates delivered we the best chocolates ever according to the recipient. Your ability to deliver same day was much appreciated.

Date of experience: September 25, 2017
Fairfield R.
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Fromyouflowers has been an easy site to use, we have been very satisfied with their service in the past. Our most recent get well recipient raved about the flowers (how beautiful and fragrant) and thanked us multiple times.

Date of experience: September 25, 2017
Pamela H.
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Beautiful flowers and the service was impeccable!
September 25, 2017

Beautiful flowers and the service was impeccable!

Date of experience: September 25, 2017
Sandra R.
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The flower arrangements have been beautiful every time. And the ease of sending the flowers is GREAT!

Date of experience: September 25, 2017
Deanna Q.
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Price is my only issue and bouquet was smaller than it looked online

Date of experience: September 25, 2017
NOHEMY L.
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NICELY DONE BUT LOOKED TO SIMPLE, I WAS EXPECTING MORE FLOWERS- THANK YOU.

Date of experience: September 25, 2017
Alicia M.
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The delivery was to the funeral home, therefore I have no further comment. Thanks for making the delivery on time as requested. Service was excellent.

Date of experience: September 25, 2017
Linda M.
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Mom said the flowers were beautiful
September 25, 2017

Mom said the flowers were beautiful

Date of experience: September 25, 2017
Vanessa M.
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Much easier site to navigate than competitors sites
September 25, 2017

Much easier site to navigate than competitors sites. No hidden fees that pop up at check out. Will definitely use this site again. I do have an issue though. I was very disappointed as the delivered arrangement did not resemble the photo online at all. The arrangement was supposed to be placed in a European style basket and what was sent was not as shown. It was smaller than shown and not the basket was not of the material or shape as indicated. I chose the deluxe in lieu of the standard and it did not look like the item shown online. I'm not even sure I received the deluxe. It looked like a standard to me. Non descript arrangement in a small round basket.

Date of experience: September 25, 2017
Debra T.
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A couple of the flowers were wilted
September 25, 2017

A couple of the flowers were wilted. Other than that I would order again.

Date of experience: September 25, 2017
scotty l.
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I use to use avas flower shop but they never send what i would order an flowers was half dead most tha time im happy an shes happy with every order ive sent to her thank yall

Date of experience: September 25, 2017
Liz E.
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Lovely arrangement, it looked just like the picture
September 25, 2017

Lovely arrangement, it looked just like the picture. Delivery fee is too expensive.

Date of experience: September 24, 2017