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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Service Fee is too high!
Flowers did not come as ordered.They were supposed to be a full bouquet and the florist just threw in the roses with little care or presentation. The chocolates were only 4 in the box and they were all melted. The picture on the vase wasn't etched into the glass, it was just a photograph pasted into the inside of the glass. There is nowhere on the site that describes how the picture is applied. In fact the customer service rep couldn't even explain how it is done. They were supposed to give me a $15.00 credit and so far have only given me $9.00. I have ordered from them before and never had an issue. The rep said that if you don't order the flowers same day UPS delivers them. It was Orlando, FL. They should have put the chocolate on ice. Ridiculous
I think it is premature to ask if I would recommend or buy from again until I know the item met my expectations. I won't know this until after my order was received.
I was notified by the person for whom I sent the sympathy arrangement & she was very satisfied.
All worked well. The web site needs to be better discriptive of pricing before final cart
Perfect. Exactly as advertised.
The photo was too much, the product delivered was good but not the exactly on photo
Not to the very end of the process do you show a handling fee - and a fee that costs almost as much as the flowers themselves. This is not a good business practice. I felt duped and if had more time would have gone to another vendor. Tell me up front what the cost will be!
Flowers were MUCH smaller than what was pictured
I wish the delivery cost was less.
Very user-friendly website!
Beautiful flowers and easy ordering process.
Delivery was one day late and the item did not resemble what I ordered - it looked cheaper
Disappointed at the shipping price and it's up to the company keep their customer satisfied
Everything was great the bouquet was beautiful and delivery was on-time. Just wish the service/delivery fee was cheaper but other than that everything was great.
That whole surprise handling charge at the end is annoying, but the variety and options are good.
Good
My daughter was so happy with the flowers. As beautiful as the picture on
The website which is so easy to use. Would recommend this site to everyone.
Fast and easy! The flowers were beautiful! Thanks!
My first experience with your business. I hope the flowers are a nice as advertised.
The bd arrangement was ordered for & delivered to a friend who called on receipt...she was very pleased with the arrangement & the mug. The price was reasonable also. Thank you.
I was surprised with the final cost, as nothing had been mentioned about 'special handling', What is this expense for?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members