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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Made it on time for a great friend!
This is my second time ordering from you and I have been very Happy with your service! Thank You!
Excellent service and price as always!
Excellent service as always!
Thanks. Convenient ordering, big assortment. Hope the flowers will arrive as good as they are on the picture.
I've been using fromyouflowers for some time. I was disappointed by my last orders for Mother's Day so I am hoping that this experience will be back on par with my earlier experiences which were excellent. The order arrived on time. The only disappointment I have is that I don't feel like upgrading to the premium version has been worth it since my first purchases. I know fromyouflowers uses different businesses to prepare the orders but I don't know if there is any type of standard used for the upgrades. My first couple of times using fromyouflowers and upgrading to the premium option were stellar. But over the last year it just hasn't been the same. If fromyouflowers doesn't use some way to keep the standards up I really wish they would start. If my next time using fromyouflowers is back up to par with my earlier experiences I will keep using it. If not, I will likely be moving on to someone new.
The vase was delivered with a large crack that was leaking water. The flowers were pretty but the vase was cracked and made a mess.
Didn't know about the company but a search brought you up. What I ordered was exactly what was delivered. Fabulous!
Great options. Usually fast delivery but was a day late this time
Very pleased with our shopping experience so far with fromyouflowers.com
Ordered really early in the morning online to have flowers sent to my wife the same day.
Called around 3:30pm to find out information about delivery.
1. Customer Service is very RUDE.
2. Customer Service sounds like she hates working with this company.
3. Rather than helping me find out exactly what is going on kept on insisting our delivery times is up until 5pm.
4. After I kept on insisting if possible to get a live update then she found out that the flowers NEVER SHIPPED OUT.
5. Another customer service person who got the message that the flowers cannot be delivered DID NOT RELAY THE MESSAGE nor DID NOT DO ANYTHING ABOUT IT.
6. If I did not call and insisted no one will ever know what is going on.
7. Customer service reluctantly apologized to me and have the audacity to offer me a refund of $2.99 for same day delivery. Are you kidding me? Offer me something better then finally said 15% discount on the price of what I ordered.
HORRIBLE CUSTOMER SERVICE, HORRIBLE WAY OF ANSWERING A CUSTOMER HORRIBLE WAY of making a customer happy.
NEVER EVER EVER AGAIN ORDERING FROM THIS WEBSITE!
STAY AWAY FROM THIS WEBSITE!
Easy, clear, intuitive, choice!
Shopping experience was great I hope the delivery is done on time also.
Flowers were beautiful but I paid extra to have delivered the same day and they were not delivered till the next day and they said they would give me that extra charge back but not the point I needed it that day and so I was very disappointed.
The ordering process was easy. The person the flowers were delivered to just sent me a picture to thank me and unfortunately they do not look as nice as the picture online. They look thrown together and do not contain many of the same flowers seen in the picture.
Thought the service and handling charge was excessive and then there was an extra fee for same day.
I called to request an earlier delivery because it was for my niece that had the baby that day and was afraid they might discharge her before the plant came. It was delivered at 515! What a disappointment. I called at 800 Eastern time to request the earlier delivery.
Easy and understandable form. I ordered around 2pm as I forgot the date was my sister's anniversary. I understood it was to arrive the same day. It did not arrive the same day but I was charged for same day delivery. I'm not happy that the flowers were not delivered as stated and charged. My sister said the flowers were nice and received today in the afternoon.
Handling fee is BS advertise upfront not when it's time to place the order the 20% discount covers the fee and gave me only a $5 discount on a $100 bouquet, very sneaky!
VERY PLEASANT!
Speedy delivery, quality arrangement
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members