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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was great and my daughter was really pleased
Fast and easy every time
Smooth
Great, easy, thanks.
Very easy and flowers were beautiful.
You have beautiful arrangements at an affordable price.
Prices have gotten much higher since my last order so I will likely check out other florist sites. Don't remember handling charge from before...could be wrong.
Think the higher price was my mistake...think I didn't select correctly.
The recipient of this arrangement said it was beautiful. Since she lives 2 000 miles away I didn't have the opportunity to see the arrangement myself but am so happy she was pleased. Thank you so much!
One of the flowers was crushed. For the price, that's not unacceptable.
I ordered some-day deliver for flowers on Friday 10/27 for my anniversary. They were supposed to be delivered before 6pm but never came. We delayed our plans to leave for the weekend, just to wait for the flowers, that still didn't come by 7pm.
When I called customer service, they told me they couldn't get ahold of the florist, but that they would reschedule my deliver for a Monday the 30th, so that the flowers didn't sit outside all weekend to freeze. I was also told that I would get a complimentary upgrade for my trouble. I was never offered to cancel my order and have my money back even though I paid extra for my flowers to be delivered on my anniversary and they never showed.
They were delivered some time between friday at 7pm and sunday at 3pm.
They also froze and were killed some time between then.
I never got my replacement order on monday, although I got a conformation that I did.
No upgrade as promised.
No refund for my same day delivery fee.
No rescheduled delivery as promised.
Just unkept promises of making the situation right.
I am so unhappy that I paid $50 for LATE, DEAD flowers.
Abigail Berger
User friendly
I ordered some-day deliver for flowers on Friday 10/27 for my anniversary. They were supposed to be delivered before 6pm but never came. We delayed our plans to leave for the weekend, just to wait for the flowers, that still didn't come by 7pm.
When I called customer service, they told me they couldn't get ahold of the florist, but that they would reschedule my deliver for a Monday the 30th, so that the flowers didn't sit outside all weekend to freeze. I was also told that I would get a complimentary upgrade for my trouble. I was never offered to cancel my order and have my money back even though I paid extra for my flowers to be delivered on my anniversary and they never showed.
They were delivered some time between friday at 7pm and sunday at 3pm.
They also froze and were killed some time between then.
I never got my replacement order on monday, although I got a conformation that I did.
No upgrade as promised.
No refund for my same day delivery fee.
No rescheduled delivery as promised.
Just unkept promises of making the situation right.
I am so unhappy that I paid $50 for LATE, DEAD flowers.
So far great hope the flowers are beautiful!
Most of the flowers were beautiful but the purple ones are a little wilted.
Good, keep it up
Quick and easy but I had to stay on the phone for 20 minutes after I purchased the order ad they needed me to call and co firm the order. It took way too long!
I would like to know sooner all of the costs that will apply.
Although you made it easy to buy online, It is always frustrating to have a bouquet price nearly double once you get through with service charges. The bouquet was beautiful but pretty small for $80, when i selected a $40-ish priced one.
Fast and easy, though a bit pricey. But my friend is worth it.
Was bummed that the flowers were able to be delivered on the date ordered but understand things happen
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members