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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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JACKIE R.
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Good prices and great customer service.My niece was so exited and loved the arrangement and the flowers. It arrived earlier than I expected and she was blown away

Date of experience: November 7, 2017
Lindsey b.
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Too expensive for 6 berries..
November 7, 2017

Too expensive for 6 berries..

Date of experience: November 7, 2017
Locks T.
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You are very misleading with your pricing
November 7, 2017

You are very misleading with your pricing.

Date of experience: November 7, 2017
MikyJ I.
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Arrangements Look Striking and very eye appealing on web site
When one follows the simple directions on the site, everything works well
The delivery service is prompt and timely
My FRIEND is sooo happy with the delivery, she sent me phone photos. The flowers / arrangement is thrul lovely. Thanx 'fromyouflowers.com'

Date of experience: November 7, 2017
Virginia A.
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Lightening fast delivery
November 7, 2017

Lightening fast delivery

Date of experience: November 7, 2017
Chris A.
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I thought the delivery was beautiful and timely
November 7, 2017

I thought the delivery was beautiful and timely. The price seemed reasonable in comparison to other online sellers. However, the margin that florists make is alarming as I could have easily recreated the arrangement at the downtown flower market for a much lower price. Still, a good price in comparison to competitors and timely delivery.

Date of experience: November 7, 2017
Torrin J.
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The flowers that I received did not look like the flowers in the picture. The pic was all roses. The actual arrangements had carnations in them.:-(

Date of experience: November 7, 2017
Linda C.
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I was unable to attend the service, however, I was told that the arrangement I sent was beautiful. Thank you.

Date of experience: November 7, 2017
David A.
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All good, delivered as requested
November 7, 2017

All good, delivered as requested.

Date of experience: November 7, 2017
Stacey Z.
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Easy to find on the internet, easy to order, great follow-up!

Date of experience: November 7, 2017
Jodie P.
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All went well
November 7, 2017

All went well. They couldnt find the place and called immediately. The price was good but deliver expensive.

Date of experience: November 7, 2017
Maggie G.
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I really liked the products you had to offer
November 7, 2017

I really liked the products you had to offer. My friend who the gift was for loved it. I will definitely use your service in the future. Thank you.

Date of experience: November 7, 2017
sandra O.
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Flowers looked nothing like what I ordered and paid for. Arrangement was half the size. And arrived after 10 pm that evening.

Date of experience: November 7, 2017
Shel P.
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Great and quick options to pay
November 7, 2017

Great and quick options to pay

Date of experience: November 7, 2017
Randy H.
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My order was never delivered although the company indicated it had been delivered. They followed up changed their answer and said their vendor did not have the flowers I ordered. They said that would upgrade the order to an arrangement that was available. They never did, and the way I found out was I was contacted by AX 2 weeks later saying I received a merchant credit. I called my friend, confirmed the flowers were never received. I called the merchant and told them what happened and I still wanted the flowers. They checked and said they wanted my business and said my next order would be "30%" off. I picked an arrangement with the customer service/sales people and got a quote. They gave me 10% off. I questioned their math but the customer service rep. Said I already got a 20% off. What? I asked to speak to a manager. I finally got someone to help me and when I reviewed the situation with him, trying to understand the math, he called me a G.d d.n idiot and hung up. Up to you if you want to do business with these people. Also, good luck finding someone in the USA from this company. I think they are dishonest.

Date of experience: November 7, 2017
Amy B.
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The website is very user friendly with a variety of items to choose from, deliver was on time and the recipient loved the arrangement and the chocolates.

Date of experience: November 7, 2017
Sourabh C.
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Nice website for same day delivery!
November 7, 2017

Nice website for same day delivery!

Date of experience: November 7, 2017
Hans S.
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I live in Sweden since the 1980's and appreciate your service, because you give me the possibility so send presents to my parents. Many other American companies don't give foreign residents the possibily to order merchandise online with a foreign address. I would suggest that you expand your sortiment of presents, even other presents than flowers, so that those of us who live far from home can easily celebrate birthdays and Christmas with our loved ones.

Date of experience: November 7, 2017
none L.
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Flowers were much less abundant compared tot the picture.

Date of experience: November 7, 2017
LaMar S.
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My orders came on time and were beautiful
November 7, 2017

My orders came on time and were beautiful. Thank you very much!

Date of experience: November 7, 2017