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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Adam J.
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Everything but the delivery was great
November 9, 2017

Everything but the delivery was great. On the day of delivery I was waiting for phone call or notification that the flowers had been delivered. However to my dismay after checking the front of my apartment building the flowers had been delivered and left in the winter weather for a couple of hours without anyone ringing my apartment or phoning me. After a few hours in the cold about 50% of the flowers had wilted.

Date of experience: November 9, 2017
Luz A.
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Beautiful and thoughtful arrangements
November 9, 2017

Beautiful and thoughtful arrangements.

Date of experience: November 9, 2017
George l.
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Entered all this info online and then had to do it all over again onmy phone
Flowers were not delivers same day
Flowers looked old and a few were brown
Won't use you again

Date of experience: November 9, 2017
LaShun F.
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I requested delivery on Fri 11/10
November 9, 2017

I requested delivery on Fri 11/10. They were delivered today. Additionally, the picture of the arrangement gave the impression the flowers would be arranged upright in a vase, not in a box bunched together with no enhancements

Date of experience: November 9, 2017
Bruce L.
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Na
November 9, 2017

Na

Date of experience: November 9, 2017
ca V.
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I am very disappointed as I paid for an upgraded bouquet and the bouquet looks very small- it looks like a $30 bouquet not one that cost almost $60. It was my first time trying his company and I expected a bit more value for the price.

Date of experience: November 9, 2017
John M.
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Very easily taken care of
November 9, 2017

Very easily taken care of.

Date of experience: November 9, 2017
Zev J.
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Service/ Handling fee should be clear at the outset & not added only once customer has selected product, written card, put in credit card details. This is very misleading!

Date of experience: November 9, 2017
Lyla S.
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Very please with my orders
November 9, 2017

Very please with my orders. Quality and delivery time was great!

Date of experience: November 9, 2017
Mickey W.
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Easy order
November 9, 2017

Easy order. I thought the handling charge a bit high

Date of experience: November 9, 2017
Sanela K.
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I hope my sister gets her flowers early in the morning pleeeeaaase

Date of experience: November 9, 2017
Michael X.
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Quick and easy
November 9, 2017

Quick and easy. I was very pleased with my order!

Date of experience: November 9, 2017
Dawn L.
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Friend was thrilled with the arrangement
November 9, 2017

Friend was thrilled with the arrangement

Date of experience: November 9, 2017
B J.
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From You Flowers did not disappoint!
November 9, 2017

From You Flowers did not disappoint!
My order was delivered same day and totally brightened up the birthday of my husband.
The flowers were fresh and beautiful.
Will recommend From You Flowers for sure!

Date of experience: November 9, 2017
Joy D.
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I don't like that you don't do full disclosure of the total price (WITH SHIPPING) until the very end. I tried to edit my order to choose a less expensive item but it only let me edit billing or card details - I couldn't change the item to get the total price down after I saw how much it was. Only completed the purchase because it's a same-day order.

The item got delivered same day as promised. My only beef is that the site promised same-day delivery within 4 hours. I ordered it at noon ET. When I called to follow up, the fromyouflowers.com rep told me it would be delivered by 6pm. When I called back at 3pm, they told me it would be delivered by 7pm. My email confirmation confirmed it had been delivered by 4:45pm which was great! They just need to sync up the delivery time so that the timing message is consistent.

Overall, I'm satisfied!

Date of experience: November 9, 2017
Vicki N.
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I will reserve opinion until I hear how the flowers were received
Receipient says they were great.

Date of experience: November 9, 2017
Pat I.
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Excellent product
November 9, 2017

Excellent product

Date of experience: November 9, 2017
trisha c.
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When ordering for next day delivery it didnt state that it would be in a box shipped through ups. I was expecting for the price i paid that they would be delivered to my mother personally and not left in the back room at her job where ups left them. We didnt even know they were delivered till hours later. I dont think i will be buying from here again. Over 50 dollars on flowers not even for them to be delivered to her personally.

Date of experience: November 9, 2017
Jordan M.
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Place is a joke
November 9, 2017

Place is a joke. I requested for and was charged extra for the flowers to be delivered by a specific time. I called two times to make sure after the first order confirmation they spelled the persons name wrong. After being assured by two different employees the flowers were still not there on time. I would highly recommend not using this company if you need flowers somewhere on time!

Date of experience: November 9, 2017
Deandra H.
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Pleasant easy will order again
November 9, 2017

Pleasant easy will order again

Date of experience: November 9, 2017