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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Joyce S.
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The flowers are absolutely lovely!
November 23, 2017

The flowers are absolutely lovely! The local florist did a beautiful job in locating the tropical flowers and assembling this contemporary arrangement. My brother and sister-in-law love them and are excited to show them off to their dinner guests. I had upgraded to a larger arrangement, and the florist exceeded my expectations! The flowers and leaves had more burgundy tones than I expected, but they will transition nicely into the Christmas season -- they don't look look purely autumnal, but they're flowers for all seasons! I will certainly use FromYouFlowers again!

Date of experience: November 22, 2017
Juanita J.
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The arrangement was a gift they said it was nice and festive.

Date of experience: November 22, 2017
Joshua f.
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Have had nothing but great experiences from this site.

Date of experience: November 22, 2017
Jessica C.
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Love the selection of flowers, but not the availability of dates

Date of experience: November 22, 2017
Xiaolong F.
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Fantastic service!
November 23, 2017

Fantastic service! Good production! If the price can be cheaper a little bit, that will be perfect! But I will still buy flowers from the website.

Date of experience: November 22, 2017
Cheryl L.
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Quick and easy!
November 23, 2017

Quick and easy!

Date of experience: November 22, 2017
Jodi Z.
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So happy with the delivery time!
November 23, 2017

So happy with the delivery time! My parents loved the bouquet! It brightened their day!
Thank you!

Date of experience: November 22, 2017
Elizabeth M.
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Awesome!
November 23, 2017

Awesome!

Date of experience: November 22, 2017
Ursula E.
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This is my favorite site to order flowers from
November 23, 2017

This is my favorite site to order flowers from.

Date of experience: November 22, 2017
zarina s.
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Always beautiful and fresh flowers
November 23, 2017

Always beautiful and fresh flowers

Date of experience: November 22, 2017
Sharleen H.
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I order from them this morning to send Birthday flowers to my mother-in-law to be delivered same day. I got a notice at 6:00pm that this delivery will not happen until 11/27/17 and I will get my same day fee of 2.99 back. Her birthday is today, not in five days from now. Not only can I not order from another service now because they emailed me at 6pm the day of, but I can not go get her a gift because it's a national holiday tomorrow. I was refunded three dollars as an inconvenience. When I called they said 'we can upgrade your deliver' as if bigger flowers mean it's okay I'm five days late for her birthday. I called upset and they happily processed the refund with no care that I have been screwed over by their service. I will never use this service again, would not recommend that any one I know use it. You might as well use one of the other big companies where you pay maybe five dollars more, but actually get the service you pay for.

Date of experience: November 22, 2017
Robin Z.
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The only problem I have is the "additional" delivery charge. How else are flowers, etc. going to get there other than delivery? I don't send flowers that often mainly because of that cost.

Date of experience: November 22, 2017
Larry A.
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Very satisfied with the quality and timeliness of this and previous orders.

Date of experience: November 22, 2017
Monika H.
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Easy to navigate and get it done
November 23, 2017

Easy to navigate and get it done. My daughter received her flowers and candy in the morning of the requested date. She loved them. She sent me a photo of them and I was very satisfied. They actually looked even nicer than the picture. Thank you!

Date of experience: November 22, 2017
Dianna C.
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PLEASE BELIEVE ME!
November 23, 2017

PLEASE BELIEVE ME! I have been looking for a reliable and trustworthy florist for years and have always been disappointed. So glad my sister told me about you!

Date of experience: November 22, 2017
V l.
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Easy to use
November 23, 2017

Easy to use. Reliable.

Date of experience: November 22, 2017
Jacqueline B.
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I love your flowers and wonderful service
November 23, 2017

I love your flowers and wonderful service.

Date of experience: November 22, 2017
Joanne M.
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It was what I expected
November 23, 2017

It was what I expected.

Date of experience: November 22, 2017
maryjane N.
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Always added expenses with delivery etc
November 23, 2017

Always added expenses with delivery etc. Looks good initially, like you're getting a super deal until you complete the final order.This was a gift to my sister had she said it was pretty, I have no idea how it looked. It arrived on time. I get these discount coupons from you but when everything is added on it just doesn't seem like such a good deal. I must say I ordered many times from you and a least the delivery has been prompt and sent to the proper address be it a hospital or a private address.

Date of experience: November 22, 2017
Patricia G.
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When I ordered the flower my total was under 20.00
November 23, 2017

When I ordered the flower my total was under 20.00. I was charged 35.00 to my account. Not sure why when I had a credit, which should have been taken off my order. Not sure why when I ordered had an amount of $17. Something... and charged 35 and change on my card.

Date of experience: November 22, 2017