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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mr S.
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I've ordered three times from here and all has gone well except...On two occasions I requested a certain day for the flowers to be delivered. On both occasions, they were not delivered when requested. Asking when you want the flowers delivered and then ignoring that requested seems nonproductive. Maybe you should take that question off your website as it doesn't seem to matter anyway. The flowers (I've seen pictures) are beautiful. I will continue to order from here and tell my friends to do the same.

Date of experience: December 7, 2017
Beth T.
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Very satisfied
December 7, 2017

Very satisfied. Flowers were almost identical to picture. Made my sister very happy! I will continue to use Flowers from us!

Date of experience: December 7, 2017
Michelle S.
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The ordering experience was good
December 7, 2017

The ordering experience was good

Date of experience: December 7, 2017
S R.
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I gave five stars for buying from you but honestly, I haven't done business with you before and I'll need to see how the delivery goes and what the recipient thinks before I make the decision to do business with you again. I hope all goes well because I have quite a few people in Middletown to whom I send flowers.

To clarify an question and answer listed above, I did not receive the order. The person I sent it to however, did. And she said they were beautiful.

Date of experience: December 6, 2017
Marcia K.
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The selections are wonderful, and you have good reviews!
Thank you, Marcia Keener

My daughter called me immediately, she was delighted and said that the arrangement was "lovely"! Thank you again for a great experience! Marcia Keener

Date of experience: December 6, 2017
noreen h.
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Very satisfied
December 7, 2017

Very satisfied

Date of experience: December 6, 2017
Amy Q.
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Ordering was easy
December 7, 2017

Ordering was easy- don't know yet what the flowers are like though:)

My Aunt near LA loved the flowers and they arrived in time

Date of experience: December 6, 2017
Jen I.
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There was a little miscommunication because of a system malfunction but customer service was on the ball to contact the shop my order was sent to and they ended up refunding my same day delivery fee, upgraded my package and delivered the very next day. Amanda from the customer service center was extremely kind and helpful. She went above and beyond to get to the bottom of everything. I am an extremely satisfied customer even with having a late delivery and I'll tell everyone to order from this site. The florist also sent a handwritten apology which seemed very personable and just wonderful. Thank you a billion!

Date of experience: December 6, 2017
Kathy S.
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These were a gift but I was disappointed that the flowers were just left outside and the person was not notified, had an phone, address and email and did not let them know.

Date of experience: December 6, 2017
Ernesto R.
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Good...
December 7, 2017

Good...great discounts

Date of experience: December 6, 2017
Wendy k.
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Very satisfied I really appreciate the level of professional Thanks so much

Date of experience: December 6, 2017
Regina D.
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Every time I order from you I am and also the people I send it to are very satisfied!

Date of experience: December 6, 2017
Unknown G.
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Happy to hsve received an order that matched the picture. Quite pleased with price, though processing and delivery is a bit high. Recipient pleased. Delivery person was polite and helpful, especially because recipient had just had surgery. Please thank him for extreme courtesy and consideration.

Date of experience: December 6, 2017
G F.
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Very nice..
December 7, 2017

Very nice.thanks..

Date of experience: December 6, 2017
Sylvia H.
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My Aunt loved it but I havent seen it personally
December 7, 2017

My Aunt loved it but I havent seen it personally

Date of experience: December 6, 2017
Edgar G.
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It was different from the picture, but other then that everything was perfect

Date of experience: December 6, 2017
Milligan Z.
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Lil pricey
December 7, 2017

Lil pricey
Very good timing on delivery

Date of experience: December 6, 2017
Chris B.
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Flowers were delivered right on time, as requested. And the recipient was just thrilled with them!

Date of experience: December 6, 2017
Mike S.
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Easy Transaction and great product
December 6, 2017

Easy Transaction and great product.

Date of experience: December 6, 2017
Karen C.
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I ordered a plant to be delivered same day and was charged $2.99 for that option. It was delivered the next day. So should I be charged the $2.99?

Date of experience: December 6, 2017