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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Andy B.
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Wasn't expecting what was received!
December 8, 2017

Wasn't expecting what was received! It was much more than I thought and will definitely do business with you all in the future...

Date of experience: December 8, 2017
Jon H.
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My wife was the envy of her office
December 8, 2017

My wife was the envy of her office. The arrangement was beautiful.

Date of experience: December 8, 2017
cynthia N.
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Overall very good experience
December 8, 2017

Overall very good experience.

Date of experience: December 8, 2017
David I.
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Excellent gift basket
December 8, 2017

Excellent gift basket. It was a huge hit!

Date of experience: December 8, 2017
Mike B.
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Sometimes have difficulty changing things in orders

Date of experience: December 8, 2017
Tessa W.
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I haven't seen the Arrangement in person yet so I am unable to say. Yet

Date of experience: December 8, 2017
Sara H.
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Will definitely use you again!
December 8, 2017

Will definitely use you again!

Date of experience: December 8, 2017
Ebony B.
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The flowers delivered did not look remotely like the picture.

Date of experience: December 8, 2017
Cicely J.
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This was a surprise gift for my best friend's graduation. She was very pleased! I never received an email notification advising of the delivery though, just this survey.

Date of experience: December 8, 2017
Anne R.
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This is the first time I've used your company
December 8, 2017

This is the first time I've used your company. For some reason I did not worry about anything, as I knew you would do a great job and did everything right.
Thanks again, I will use you in the future.

Date of experience: December 8, 2017
mary c.
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Floral plant was given as a thank you to someone in Florida. It was delivered on time. The person who received it was extremely pleased. She sent us a picture, which was exactly as shown on the website but the actual plant that she received looked even prettier and nicer than the website. It was easy to order and I would recommend this site.

Date of experience: December 8, 2017
Ed D.
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On phone customer service not the best
December 8, 2017

On phone customer service not the best.

Date of experience: December 8, 2017
B J.
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My friend loved the flowers and she sent me a picture and they looked just as on the website.
Thanks you for brightening her day in the hospital.

Date of experience: December 8, 2017
Rachel C.
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Quick and speedy, lovely flowers, and delivered not only on time, but early enough for the surprise flowers to truly be a wonderful surprise! I placed this order less than 24 hours ago and it was totally flawless.

Date of experience: December 8, 2017
Lindsay K.
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There is no notation of a service/handling fee until after you've completed the checkout process and entered your cc info - this is very misleading.

Date of experience: December 8, 2017
John Z.
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NSTR
December 8, 2017

NSTR

Date of experience: December 8, 2017
Swanee X.
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The flowers werent the neat i was expecting, comparing to the picture of the web page

Date of experience: December 8, 2017
Melanie A.
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Thank you for all you do!
December 8, 2017

Thank you for all you do!
I guess I didn't read into the description of my arrangement. I thought it was going to be a real little tree.

Date of experience: December 8, 2017
Michael S.
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I have purchased flowers about twenty times in the last sixteen months and I have never been disappointed.

Date of experience: December 8, 2017
Stephan M.
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Great!
December 8, 2017

Great!

Date of experience: December 8, 2017