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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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FRANK Y.
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Wife loved the flowers and that's what counts
December 9, 2017

Wife loved the flowers and that's what counts

Date of experience: December 9, 2017
Pamela B.
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Very quick and thorough!
December 9, 2017

Very quick and thorough!

Date of experience: December 9, 2017
Chris W.
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I don't like hidden cost
December 9, 2017

I don't like hidden cost. Picked a product but was told I had to pick a more expensive one for delivery to where it was going. Then at checkout I thought I was paying 2.99 to have it there the next day but the cost came up as 4.99 plus a 14.99 handling. I originally thought I was spending going to be spending 24.00 and ended up spending over 50. It is a good thing the delivered product was a quality product, or I would be very upset. Still will probably call a local florist next time.

Date of experience: December 9, 2017
Karen M.
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Purchase was over $80 later found same arrangement fuller and better looking for $30 FROM a local florist.
Very disappointed in how small this arrangement was and quality of flowers. Was embarrassed to say it was from me. I may have spent the most out of 6 siblings and this was the smallest and not so pretty flower. Looks like it was made from front yard. Looked like pine needles stuck on foam tree form. No decor,ribbons, teddy bear or ornaments on it. Very sad and feel cheated! I am not happy at all! I hope I receive a refund for loss time.

Date of experience: December 9, 2017
Lyle W.
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Good
December 9, 2017

Good

Date of experience: December 9, 2017
Stephany U.
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Just beautiful!
December 9, 2017

Just beautiful! Really helped with my sister's recovery. Thanks!

Date of experience: December 9, 2017
Joan R.
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Customer service was quick to respond and resolve any issues

Date of experience: December 9, 2017
Kristin U.
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This was my first order, and I'm very pleased
December 9, 2017

This was my first order, and I'm very pleased. I ordered a poinsettia for my parents around noon, and they received it around 2:30 and say it's gorgeous.

Date of experience: December 9, 2017
Cathy R.
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Quick and easy to order from
December 9, 2017

Quick and easy to order from. Flowers are as described and very nice.

Date of experience: December 9, 2017
Lawrence S.
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Fast and easy
December 9, 2017

Fast and easy. However, I was notified the morning when delivery was expected that my order would be delayed by two days, and had to cancel my order. Later in the day the order arrived. This kind of confusion should be avoided in the future.

Date of experience: December 9, 2017
Jill D.
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I wish it was clear that there is a $15 handling fee before an order is ready to be placed. I understand the cost, but the deception annoys me. Otherwise I'm pleased with my ordering experience.

Date of experience: December 9, 2017
Christi A.
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I have had the best experience with From You Flowers. I will never use another company again. One time I had an issue but it was corrected immediately.

Date of experience: December 9, 2017
Michael G.
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Was great
December 9, 2017

Was great

Date of experience: December 9, 2017
cheryl V.
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Was a holiday gift to parents
December 9, 2017

Was a holiday gift to parents. They are hard to pleased and loved the cookies!

Date of experience: December 9, 2017
Ronnie G.
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Only issue was it was not delivered by 5pm CT as advertised.

Date of experience: December 9, 2017
Veronica G.
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Ordered from your website for the last 2 years
December 9, 2017

Ordered from your website for the last 2 years. Excellent service.

Date of experience: December 9, 2017
Phyllis W.
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Some of flowers wilted, dead
December 9, 2017

Some of flowers wilted, dead. I called the 800 # and they are sending another arrangement. The recipient was very upset with appearance of arrangement.

Date of experience: December 9, 2017
Kathleen M.
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The order process seemed to take a long time
December 9, 2017

The order process seemed to take a long time.
The flowers were sent to someone out-of-town. She seemed very pleased with the delivery.
The price seemed a bit high.

Date of experience: December 9, 2017
Barbara L.
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Unhappy with pricing at the end of order
December 9, 2017

Unhappy with pricing at the end of order.

Date of experience: December 9, 2017
J B.
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The flowers arrived in a broken vase and will need to be replaced. There was no packing and nothing said live flowers on the package - they were left outside.

Date of experience: December 9, 2017