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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Connecticut
2 reviews
0 helpful votes
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Scam company
December 2, 2021

Scam company. Uses lowest quality local florist where proct doesn't come close to matching picture. Offered 30% refund and apology that doesn't even cover their service fees. DO NOT USE - search the internet to see real reviews not their fake claims.

Date of experience: December 1, 2021
Connecticut
1 review
0 helpful votes
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I ordered what I thought was a beautiful bouquet to send to a dear friend and what she received was garbage. See photos for reference.

Date of experience: November 29, 2021
Canada
1 review
0 helpful votes
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Flowers
November 27, 2021

Ordering flovers and actual receiving is totally different. Very dissapointed. Please check the photo during ordering and what was delivered.

Date of experience: November 26, 2021
Missouri
1 review
1 helpful vote
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Flowers were terrible.!
November 8, 2021

Flowers do not look like what you ordered.
Terrible skimpy bouquet. Roses limping after one day. Will never order from them. A big waste of money.

Date of experience: November 8, 2021
Michigan
2 reviews
14 helpful votes
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RUINED MY ANNIVERSARY!
November 3, 2021

Totally ruined my anniversary! Don't do it. Use a diff service! What they advertise and what you get, which is extremely over priced is completely different. Called to complain and they COMPLETELY BLEW ME OFF! Gave them $98 for pathetic flowers. You've been warned.

Date of experience: November 3, 2021
Maryland
1 review
0 helpful votes
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My husband sent me roses on Mother's Day represented my children. They were packed in a box with a vase, but cut end of the roses were dry, without any moist protection. I have received flowers from time to time, but this was the first time that I received flowers put directly in the box. Poor roses were starting falling apart. I emailed the customer service and reported that because I thought that happed by mistake. They said I would receive a replacement as soon as they got ready. 5 and half months have passed since that conversation and I haven't received or heard from them. They wasted the chance to correct the mistake. So I decided to put my real experience in the public and not to business with the company again.

Date of experience: November 2, 2021
Ohio
1 review
0 helpful votes
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HORRIBLE
October 25, 2021

HORRIBLE SERVICE! Not only was the flower arrangement I chose for my family members funeral late, it wasn't what I selected and paid for! THIS WAS FOR A WOMAN THAT LOST HER CHILD and you not only substitute the order, but were late with delivery. She could've received dandelions for all I know and the sales rep was totally clueless and unmoved by this horrible situation that can't be fixed! It can't be taken back! Or can't be changed! Losing a child during a pandemic, when it's difficult to be supportive long distance; I thought sending a beautiful arrangement to show love and sympathy from Afar, but had no idea it would be this way. I have no idea what she received and I refuse to ask because that's just distasteful. Thanks for nothing! Taking this to the internet for sure. HORRIBLE SERVICE!

Date of experience: October 25, 2021
Massachusetts
1 review
0 helpful votes
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Very disappointed
October 22, 2021

First picture is what was received. Second one what was ordered. Spent $88.00 Not even close to value. I have seen better arrangements at the supermarket

Date of experience: October 21, 2021
California
1 review
0 helpful votes
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DO NOT ORDER FLOWERS FROM FROMYOUFLOWERS.COM. What you order is not what your recipients receive. I ordered 10 Premium Christmas Spirit Bouquets in December 2020. Only one received was like the premium picture on the website and one was never received. The rest of the bouquets were much smaller than the pictured image on their website and did not look like the image either. They contained different flowers - not what I ordered. The company doesn't care about the customer. After many emails and communications, I finally received credit for the flowers not received. A minor adjustment was made for the other flowers. Out of frustration and having wasted over 10 hours fighting with this company, I decided to let it go but tell the world NOT TO ORDER FLOWERS FROM FROMYOUFLOWERS.COM. I hope to save you time and money.

Date of experience: October 16, 2021
Canada
1 review
0 helpful votes
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I ordered flowers and chocolates for my mother's birthday with a guaranteed delivery today. No flowers, no notification, no birthday gift. I had to follow up myself only to be told they couldn't find a florist... in Dallas... really? Do not order from this company, you will be disappointed!

Date of experience: October 13, 2021
Massachusetts
1 review
0 helpful votes
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I was SO disappointed. The arrangement I ordered was gorgeous and I could not wait to send it to my friend, but what she got looked absolutely NOTHING like what I ordered and was MUCH smaller than advertised. It's somewhat hard to tell how bad it was from the photos since the one I ordered is a photo of my computer screen, but you can see the obvious size difference simply by looking at the number of flowers in each. Also, I ordered a bouquet listed as "pastels" but every flower received was the same... pink. If I could give this no stars, I would. Will never order from here again, they can keep my $12.00 credit I somehow earned. Buyer Beware.

Date of experience: October 12, 2021
Missouri
2 reviews
2 helpful votes
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Unfortunately I had the absolute WORST experience with this company. We ordered two baskets on the same day to be given to two employees. One arrived as expected, the other did not. I contacted customer service immediately and they told me it had been delivered. I asked WHERE it was delivered because it wasn't here. It turns out they were referencing the one that did get delivered. So they apologized and said they would investigate. They told me it would be delivered within 1-3 business days through a preferred floral shop and refunded part of my money. It did not arrive as I was told so I contacted them again and they said they would follow-up. Now I am 10 days past the expected day of delivery. They told me it would be redelivered on Oct. 1st, but it did not arrive as I was told. Now it is 15 days past date promised and I inquired again. Then they said they would deliver on Oct 6th, and thankfully it did finally arrive. Customer service is always polite and implies they are "on the problem" but nothing happens unless you follow-up over and over again. Unacceptable. DO NOT ORDER if it is anything important and/or time sensitive. Sorry -- it is unacceptable.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Paid to have birthday flowers delivered by noon as my daughter works until 1 pm. Didn't happen, called customer service, they said they would reroute to her home, didn't happen. Delivered at her work at 4:50 pm. Will never use again!

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
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DONT order from this terrible business
September 14, 2021

They literally give you the crappiest flowers, for 80 dollars I expected it at least to look like the photo. The purple flowers were switched out and their 100% satisfaction guarantee is a lie, they refunded me $12 for the arrangement and I will never use their service again

Date of experience: September 14, 2021
Pennsylvania
1 review
0 helpful votes
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Save yourself the headache and skip this site. They make all kinds of promises via marketing (expedited delivery is a joke) and customer service has an excuse for everything but are never willing to make things right. I preordered flowers for a surprise proposal expecting them by 12pm ET as promised on the site, and at 4pm still nothing. Reached out to customer service and they offered to refund me 4.99... slap in the face considering a spent an arm and a leg. I had to fight just to get my refund and at the end of the day was left without flowers for the proposal. ONCE AGAIN AVOIDDDDDD if its important to you.

Date of experience: September 10, 2021
Pennsylvania
1 review
0 helpful votes
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This company is a sham!
September 10, 2021

I was charged a total of $63.31 for a flower arrangement that specifically had sunflowers. They delivered a crappy low budget arrangement with ZERO sunflowers on 9/2. The employee's birthday surprise was ruined. Then they promised to send the correct arrangement on 9/7 after the holiday and nothing was delivered, then again on 9/8 and nothing was delivered... apologies and empty promises is what they give. Then finally it arrived today... still the same crappy arrangement now with 2 sunflowers in them. What a horrible company! Bunch of scammers in this company! Stay clear of them! Order directly from your local florist that's well known! I actually ordered from this company in error because I Googled my local florist and this company came up with that local florist's name in the link. Obviously this is done on purpose since they are so shady!

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Go someplace else..
September 4, 2021

My order was placed on 8-21-2021, to be delivered on 9-2 for my Granddaughter's birthday. Notified on 8-31, the order had shipped. Upon calling. I was told they could not find a florist in my area to complete the order. Was assured everything would be delivered on time. Flowers were late snd the personalized vase I ordered consisted of the pic hanging on the flowers. Chocolate strawberries and cheesecake pops never arrived! Below you will see what the arrangement was supposed to look like, what it looked like and the photo that was supposed to be on the vase. Never again!

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
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I have ordered flowers online numerous times and although they were indeed beautiful, often times they fell short in the quantity used. I know flowers are pricey to begin with and with all the added costs of shipping, early delivery fee and taxes, you pay a pretty penny for them. This was my first time using this company and I was truly blown away by the size of the spray( for my dear uncle's funeral) as well as the beauty and quality of the flowers. I would like to find out the name of the local florist that they used so I can send them a glowing review.

Date of experience: August 31, 2021
Minnesota
2 reviews
0 helpful votes
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Ordered Flowers 1 Week in advance for a funeral, great confirmation received. Well... 2 days after expected delivery I received an email that my order was cancelled. WHAT! 2 Days after the Funeral! I called from you flowers and was told well we don't have a florist in our network for that area. OK, Why was I not informed over the full week before the event date? Call me? They have my Number, Email Me, they have my email? POOR service! Will never order form them again.

Date of experience: August 30, 2021
Texas
1 review
0 helpful votes
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Terrible Company DO NOT USE!
August 29, 2021

This company is the worst! We ordered flowers for a sad friend early in the day Thursday for SAME DAY ARRIVAL! The next day Friday, the flowers had still not arrived and customer service center does not care! They say we will investigate LOL! It has been 5 days, we have paid $75 and have no answers and still no flowers! Terrible company, they have no idea what they are doing.

Date of experience: August 29, 2021