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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Linda T.
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Your website made it easy to find what I wanted and to order it in a timely fashion. I am also pleased with your pricing.

Date of experience: December 15, 2017
Jennifer H.
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Easy site to navigate!
December 15, 2017

Easy site to navigate! Flowers were better than expected and the person receiving them was thrilled.

Date of experience: December 15, 2017
Dee S.
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Always a good experience purchasing the flowers
December 15, 2017

Always a good experience purchasing the flowers. The recipient sent me a picture of the flowers she received and I was extremely disappointed. It was not anywhere close to what I saw online to purchase.It looked like someone just stuck the flowers in the vase. The card stated it was from Shirleys flowers in Hawaii.If you are going to show a photo, you need to show it like it really is.

Date of experience: December 15, 2017
Andrew b.
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Very fast assuming deliver does happen same day
December 15, 2017

Very fast assuming deliver does happen same day. It did but was late in the day.

Date of experience: December 15, 2017
william F.
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Very pleased with your services...
December 15, 2017

Very pleased with your services... Thank you...

Date of experience: December 15, 2017
Martin V.
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Great customer service, very good pricing!
December 15, 2017

Great customer service, very good pricing!

Date of experience: December 15, 2017
Cindy B.
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Great selections!
December 15, 2017

Great selections! Easy to use the site. HOWEVER, fees tacked on at the checkout were a bit of a surprise, adding more to the total cost than I really had planned to spend. Also, delivery was supposed to be Dec. 8, but did not happen until Dec. 13th. Hard to navigate tracking my order as well.

Date of experience: December 15, 2017
Patricia H.
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It's great, but I never get free shipping and I've ordered from you guys for years lolol. I need to learn how to get specials and free s/h, other than that, it's great! My mother lives far away and she loves all the flowers I've sent her through the years From You Flowers! That's why I stay with you.
Merry Christmas everyone!
***Update on order received***
We thought she'd receive a red candle like in the picture, but got a white one. Other than that, she's was very pleased.

Date of experience: December 15, 2017
Pam P.
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These were sent for holiday so I didn't see them personally, but I received a big thank you from the receiver with the description that they were beautiful. Also delivered on requested day. Thank you so much and happy holidays.

Date of experience: December 15, 2017
Betsy C.
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It sure would be nice to see our item ordered (flower arrangement) first... before being shoved this intrusive review on the internet. Come on folks, really?

Date of experience: December 14, 2017
Patricia D.
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The Xmas arrangement was nicer than it looked online. It was great. Thank you!

Date of experience: December 14, 2017
Sandra P.
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The flowers that I ordered and the flowers that arrived at the funeral home were not the same. The flowers I ordered had multiple roses and were much bigger than the pathetic flowers that arrived. I was embarrassed by the sad arrangement that arrived despite my paying for the deluxe version. My order came out to just over $100 for about $15 worth of flowers. I have pictures to prove it. Never again will I order from fromyouflowers.com

Date of experience: December 14, 2017
Nora K.
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My Aunt and Uncle who are in their 90's loved the Christmas Tree arrangement. Thank you so much for making their day.

Date of experience: December 14, 2017
Nancy N.
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Yes the people who received the flowers were delighted...Thank You!

Date of experience: December 14, 2017
denisse X.
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This is my second order the first time you sent something different but it wasn't so bad. I hope this order is right.

Date of experience: December 14, 2017
Thomas J.
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Easier than other sites that attempted to pad my order or charge multiple orders.

Date of experience: December 14, 2017
Dorothy A.
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Every time I have ordered flowers from you, I got everything I asked for, flowers were beautiful and very healthy. Will continue to order from you. Very happy

Date of experience: December 14, 2017
Abhai B.
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Delivered on time as ordered
December 15, 2017

Delivered on time as ordered. Thanks

Date of experience: December 14, 2017
Rebecca P.
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Seamless, nice selection, and LastPass worked well
December 15, 2017

Seamless, nice selection, and LastPass worked well. I came here from 1800flowers because their website was slow to load and then couldn't handle LastPass.

Date of experience: December 14, 2017
Jena Q.
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Excellent Job
December 15, 2017

Excellent Job

Date of experience: December 14, 2017