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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Heather M.
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I was provided a discount, along with an easy shopping experience. The only thing I disliked was seeing my full total at the very end of ordering; I would have liked to see it before checking out in order to prevent backtracking.

Date of experience: December 18, 2017
Carmelita D.
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I purchased two of the same item to be delivered to two different relatives ( both the deluxe version of the arrangement). One of them was gorgeous and I am very satisfied. The other had very few roses and no baby breath. It looked so plain I was very disappointed for the price.

Date of experience: December 18, 2017
Garry U.
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I find it's easy to do, I've used the service before
Thanks

Date of experience: December 18, 2017
Ray C.
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I don't appreciate the $14 add on at the end
December 18, 2017

I don't appreciate the $14 add on at the end. I will use a different site that does not hide the exact price until the end next time.

Date of experience: December 18, 2017
Virginia H.
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My friend loved the arrangement and was quite pleased. It looked and appeared just as I hoped it would. I would definitely use the service again.

Date of experience: December 18, 2017
Susan M.
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Glad for free shipping
December 18, 2017

Glad for free shipping. Beautiful arrangement.

Date of experience: December 18, 2017
A A.
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The price and delivery time were excellent, the flowers that we received were sparse and looked very unfinished.

Date of experience: December 18, 2017
Maureen P.
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Site is user friendly, easy to make a purchase and check out!

Date of experience: December 18, 2017
Nancy s.
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I ordered the Christmas tree flower arrangement and that is not what my son and his fiancé received. The bouget was not in a tree shape at all and there was only 1 pine on it!

Date of experience: December 17, 2017
Heather Q.
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GOOD: Delivery time was as promised
December 18, 2017

GOOD: Delivery time was as promised. BAD: Received a note stating that flower types not available in area and proper substitution would be made. Ok. That is understandable but If I had known what the arrangement would like like, I would've cancelled the order.
Reciepient sent me a picture of delivery with thanks.When I saw the arrangement I was terribly disappointed. Not even close to what I ordered. It looked like s $9.99 bouquet from the grocery store.

Date of experience: December 17, 2017
Dot P.
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Good price,fast and convenient
December 18, 2017

Good price,fast and convenient.

Date of experience: December 17, 2017
Luba J.
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No comment
December 18, 2017

No comment.

Date of experience: December 17, 2017
Olivia W.
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They were delivered on the wrong day
December 18, 2017

They were delivered on the wrong day

Date of experience: December 17, 2017
Unhappy I.
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Order was again substituted with an unacceptable bouquet. I take the time to look through all the arrangements and select one that I feel conveys to my Aunt my respect and admiration for her. Red and white carnations were chosen for their appearance and as they would last until Christmas -that"s not what was delivered - substitution is totally unacceptable. Offer of $10 credit for next order is also unacceptable.

Date of experience: December 17, 2017
Barb J.
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The Flowers were sent to my sister
December 18, 2017

The Flowers were sent to my sister. I haven't been able to see them, but she seemed very pleased with the flowers she received.

Date of experience: December 17, 2017
Joanna D.
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The person I sent them to said they were lovely
December 18, 2017

The person I sent them to said they were lovely

Date of experience: December 17, 2017
Trang T.
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It was an excellent service
December 18, 2017

It was an excellent service. I definitely recommend your shop to friends and family.

Date of experience: December 17, 2017
Barbara A.
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Great selection!
December 18, 2017

Great selection! Wish the service/handling fees were a bit less

Date of experience: December 17, 2017
Mariajmilian C.
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The arrangement was received on the agreed to
December 18, 2017

The arrangement was received on the agreed to. I was very pleased with that

Date of experience: December 17, 2017
Drexel G.
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I had a wonderful experience and the arrangement was beautiful

Date of experience: December 17, 2017