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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ann G.
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I use you for holidays the recipients are always very happy with the quality and fragrance of the flowers my mom is overjoyed with the delivery each and everytime your quality is perfect!
Thank you Merry Christmas

Date of experience: December 21, 2017
Kari H.
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This was the only site I could find to send balloons and a stuffed bear same day delivery.

Date of experience: December 21, 2017
Terry H.
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Wonderful service, it was delivered just a few hours after order placed. Pictures sent to me showed a beautiful arrangement and exactly what I ordered. I had an issue few weeks ago where the flowers were not delivered to a funeral, but one phone call with just one agent on phone and it was resolved to my satisfaction. I am impressed with the customer service and the response time it to for a resolution to fit my needs. I will use again and again. You won't be sorry using this company.

Date of experience: December 21, 2017
Pat R.
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The flowers were delivered a day later
December 21, 2017

The flowers were delivered a day later. I was told they are beautiful

Date of experience: December 21, 2017
Marie W.
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I would like to see the service/handling charge earlier in the process
The flowers were beautiful and delivered in perfect time for the holidays.

Date of experience: December 21, 2017
Deborah Q.
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I always order from this site and I love the flowers that's available.

Date of experience: December 21, 2017
Maya V.
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The arrangement was beautiful
December 21, 2017

The arrangement was beautiful. True to the picture you had. The best experience.
Thank you.

Date of experience: December 21, 2017
Angelina C.
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Surprisingly short sweet and easy to use
December 21, 2017

Surprisingly short sweet and easy to use

Date of experience: December 21, 2017
Stacy k.
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Beautiful arrangement just as it showed in the picture! I couldn't have been any happier! And the delivery time was quick and same day for us procrastinators. I definitely will be back! My step-mom receive them for her birthday & loved them... I even got a text message from the delivery person to verify the address because it turns out I typed it in wrong. Professional from start to finish!

Date of experience: December 21, 2017
Lynndee R.
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Quick & easy process
December 21, 2017

Quick & easy process

Date of experience: December 21, 2017
Maura S.
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Incredibly fast delivery, arrived 2 hours after I placed the order. Amazing and the recipient was thrilled. Honestly. Very happy sender :)

Date of experience: December 21, 2017
Genevieve C.
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Beautiful flowers to choose
December 21, 2017

Beautiful flowers to choose

Date of experience: December 21, 2017
Brad p.
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During the ordering process the price was $31.99 with a discount. During the order review the discount was not there. I placed it anyway

Date of experience: December 21, 2017
Juan C.
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Super quick service thanks
December 21, 2017

Super quick service thanks

Date of experience: December 21, 2017
Jerry Y.
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Check out is deceiving
December 21, 2017

Check out is deceiving. Advertising says free shipping and you don't see your actual shipping charges until last phase of checkout

Date of experience: December 21, 2017
Starr H.
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I was impressed with communications received about getting the arrangements to my family as I requested. Friendly and courteous people each time. 2 Thumbs Up

Date of experience: December 21, 2017
MARIANN K.
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VERY EASY IN PLACING AN ORDER
December 21, 2017

VERY EASY IN PLACING AN ORDER

Date of experience: December 21, 2017
Juanita D.
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I'm 78 yrs and found it easy to place order My sister was very pleased with the Christmas tree she said it was beautifully decorated.

Date of experience: December 21, 2017
GAIL M.
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I made three orders on the same day to be sent to three separate addresses and not one was sent on time.
One a day earlier, one a day late, and one two days late. The notification was an email on two of the orders but one was on the day the flowers where sent early. I chose the dates in order for someone to be at home.

I was given two gift certificate of $5. And $10. And had a credit of $13.07 issued. I wanted to order flowers for myself to check on the delivery and quality but was told I could only use one. Well, that's it for me.

Date of experience: December 21, 2017
Angela G.
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THIS WAS DELIVERED RIGHT ON TIME IT WAS A BIRTHDAY GIFT FOR MY AUNT. THANK FOR SUCH A QUICK DELIVERY.

Date of experience: December 21, 2017