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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dee A.
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So easy and a pleasure to do business with your company!

Date of experience: December 23, 2017
ashley l.
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It was great
December 24, 2017

It was great. They sent the vase as a sleigh which was beautiful. Will definitely order again.

Date of experience: December 23, 2017
Joanne K.
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Love the poinsettia but it did not arrive in the pictured gold glitter pot. It is in gold foil but still a pretty poinsettia! I would recommend your site to others.

Date of experience: December 23, 2017
Colleen M.
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My order was delivered to the recipient on 12/22, although it was supposed to be delivered on 12/23. I was pleased with the customer service and the accommodations provided to me as an apology.

Date of experience: December 23, 2017
Patricia L.
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The first time that I placed my order it was not correct, but the order was re-sent and I as better than perfect!

Thank you for making it right!

Date of experience: December 23, 2017
Chris P.
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The flowers were good, but expense is always more then what it looks like the flowers are worth.

Date of experience: December 23, 2017
Lauren D.
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Fast; easy
December 24, 2017

Fast; easy

Date of experience: December 23, 2017
Judy W.
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Arrangement not exactly what I ordered
December 24, 2017

Arrangement not exactly what I ordered. Paid higher price to have roses in arrangement. No roses. Disappointed

Date of experience: December 23, 2017
Stan C.
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For the 2nd time in 2 months, I received confirmation that the order was delivered when it actually wasn't. Apparently when the delivery is attempted, it automatically triggers a delivery email. Both orders were eventually delivered (at a later date) and I received partial credit and a certificate towards a future purchase. I'd stay away from same day delivery.

Date of experience: December 23, 2017
Jan Q.
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Disappointed because I only chose to order from u (rather than a local florist) because I supposedly have a $12.31 credit but that didn't come off of my order! Also, prices for the flowers went up $4.00 just in the time I was ordering today!

After this, I called the 800 # & was taken care of then, thank you!

Date of experience: December 23, 2017
Paulina C.
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You have always filled my expectations!
December 24, 2017

You have always filled my expectations!

Date of experience: December 23, 2017
Robert F.
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I was expecting a few more flowers in the arrangement but it was nice

Date of experience: December 23, 2017
Marcia L.
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Second time I've orders and I love it have excellent selection of flowers

Date of experience: December 23, 2017
Kathleen C.
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Excellent!
December 24, 2017

Excellent! Site is easy to use, great choice of arrangements.

Date of experience: December 23, 2017
Pablo o.
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Thxs
December 24, 2017

Thxs

Date of experience: December 23, 2017
Wendy D.
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The delivered arrangement looked just like the picture.

Date of experience: December 23, 2017
Emmett H.
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Things went well, they were delivered to the person we ordered them for and he said they arrived in fine shape.

Date of experience: December 23, 2017
Jean D.
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All flowers arrived the next day as ordered and everyone seemed to enjoy. Thanks

Date of experience: December 23, 2017
Belinda M.
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Beautiful arrangements 99%
December 24, 2017

Beautiful arrangements 99%
Only dissatisfied with looks 1 time
Great price & easy ordering

Date of experience: December 23, 2017
Robin H.
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Promised delivery was24+ hours late
December 24, 2017

Promised delivery was24+ hours late. Customer service was 'stupid' with no reason for the delivery delay and only could tell me she was sorry for my inconvenience and when requesting to talk to supervisor I waited over 20 minutes and finally hung up. Very disappointed! Will never order from them again!

Date of experience: December 23, 2017