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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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William g.
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Easy to use, and you have what I want and need!
January 6, 2018

Easy to use, and you have what I want and need!

Date of experience: January 6, 2018
julie s.
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I ordered flowers online from Florida for my daughter at U of Michigan. She received the flowers as scheduled and was very happy. I will definitely use this vendor again!

Date of experience: January 6, 2018
Tom T.
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Delivery confirmed
January 6, 2018

Delivery confirmed

Date of experience: January 6, 2018
Rebecca R.
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Quick and painless
January 6, 2018

Quick and painless
My sister sent me a pic of the Sympathy Stargazer lillies I ordered and had sent yo her. However her pic featured several red roses and none of the lillies had bloomed. Not what I ordered but she was happy with them nonetheless.

Date of experience: January 6, 2018
Maureen K.
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I was just surprised by the service charge added at the end. I wish I had known about it when the cost was listed.

Date of experience: January 6, 2018
Santosh M.
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Thanks for allowing same day delivery option
January 6, 2018

Thanks for allowing same day delivery option
It was my wife's birthday and I had workload at office, I didn't get time to go to store and buy gift for her
But fromyouflowers sent gift on time and surprised my wife...
You made our day

Date of experience: January 6, 2018
Hannah H.
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So quick with delivery and great!
January 6, 2018

So quick with delivery and great!

Date of experience: January 6, 2018
Joyce O.
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Very easy to use
January 6, 2018

Very easy to use. Great variety to choose from. Received a call from recipient and she was very pleased with the arrangement. She loved it! Thank you for your assistance in getting this order to her

Date of experience: January 6, 2018
Linda L.
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The website, shopping experience, and delivery options were 5 stars.

Date of experience: January 6, 2018
Ginnie R.
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The Handling and shipping fee added at VERY end of process is very deceiving

Date of experience: January 6, 2018
GK B.
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I sent flowers to my niece after she had surgery
January 6, 2018

I sent flowers to my niece after she had surgery. I was looking for a local florist but your prices were better and the ordering process easier. The flowers.
Were fresh and beautiful. Delivered on time. My niece was happy and so was I. Thank you. I will definitely order from you again.

Date of experience: January 6, 2018
MaryAnn A.
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I received some reimbursement for my orders that were not exactly what I ordered. I thank them for it. But it makes me unsure of ordering from them considering so many of my orders in the past were not exactly what I ordered and were not delivered on the date I ordered them.

Date of experience: January 6, 2018
Traci A.
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The flowers were for my daughters birthday
January 6, 2018

The flowers were for my daughters birthday. While tracking to see the progress it says that due to severe weather conditions the delivery was postponed until the following day. The roads were not that bad and in fact have been 10 times worse! I feel it was an excuse and when she finally received the flowers the next day they just left them on the front porch in extremely cold temperatures! Not happy! I don't think I will order again from your service! I will call florist directly!

Date of experience: January 6, 2018
LaVergne M.
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My sisters were very happy with their flowers
January 6, 2018

My sisters were very happy with their flowers.

Date of experience: January 6, 2018
Drea W.
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I ordered flowers for my mom
January 6, 2018

I ordered flowers for my mom. What was delivered was not what I ordered. I called customer service and had to go through a supervisor but got the issue satisfactorily resolved.

Date of experience: January 5, 2018
flower l.
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My mother-in-law said this arrangement was beautiful and that she really liked it. It was not the color I chose; therefore, I cannot really tell what her arrangement looked like. She did not state whether a card with all my carefully worded text was attached. I believe she would have responded to it had it been attached.

My other several arrangements sent to her have been beautiful and beyond reproach.

Date of experience: January 5, 2018
Lorrayne R.
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Excellent site and easy to use
January 6, 2018

Excellent site and easy to use. Fruit and packaging was beautiful! Ordered a congratulation balloon and "way to go" was sent instead.

I would not hesitate to order again. The product was outstanding

Date of experience: January 5, 2018
JimK P.
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Delivery charge is excessive and not mentioned until the end of the order process. Quality of flowers very good.

Date of experience: January 5, 2018
Cristi M.
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I like your services
January 5, 2018

I like your services. Maybe a little expensive.

Date of experience: January 5, 2018
Mike N.
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Delivered a day late
January 5, 2018

Delivered a day late

Date of experience: January 5, 2018